Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process all arrivals and departures, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

About the RoleWe are seeking a Customer Service Representative to join our team at AEON CO. (M) BHD. In this role, you will be responsible for providing exceptional customer service and ensuring that all customer queries are resolved promptly and professionally.The ideal candidate will have experience in customer service and be fluent in English and Bahasa...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

We're seeking a Customer Service Representative to join our team at Viskou Technology Sdn Bhd If you have excellent communication skills and are passionate about providing top-notch customer service, this could be the perfect opportunity for youResponsibilities:Provide exceptional customer service through effective communication and issue resolution.Process...

We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with existing clients while also identifying new sales opportunities.Your primary goal will be to provide exceptional customer service, ensuring that all clients...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

Responsibilities and RequirementsHLA seeks a dedicated Retail Assistant to join our team. Key responsibilities include providing excellent customer service, maintaining store appearance, and upholding brand image standards.ResponsibilitiesDeliver exceptional customer experiences by understanding customer needs and offering personalized...

The Logistics Customer Service Representative will oversee all aspects of accounts relating to the international transportation of goods and maintenance of the client’s needs. Work with clients to establish detailed profiles and procedures that properly represent their export/import process. Models and acts in accordance with our guiding principles and...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Job SummaryWe are seeking a highly skilled Territory Area Sales Representative to join our team at DTOX Lubricants. This is a full-time hybrid role that requires the candidate to have excellent customer satisfaction, sales operations, communication, and relationship building skills.About UsDTOX Lubricants is a leading company in the car lubricants industry,...

We are a global CX solutions provider, representing our client in the hiring process for an E-Hailing & Deliveries Service / Data Centre project. This position is based in Iskandar Puteri, Johor.Main Responsibilities:Handle customer inquiries and complaints via phone, chat, and email.Exceed customer expectations through accurate information and excellent...

Customer Service Officer - Paradigm Mall Johor BahruWe are seeking a professional and friendly Customer Service Officer to join our team at Paradigm Mall Johor Bahru.The ideal candidate will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and efficient manner.Key Responsibilities:Phone...

Job DescriptionThis role involves interacting with customers, promoting products, and providing exceptional service. As a Retail Sales Assistant, you will be responsible for developing strong relationships with customers, conducting daily stock and inventory checks, and reporting directly to the Sales Manager/Outlet Manager.Key ResponsibilitiesCustomer...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Working Location: Orchard Road, Singapore** **Open Opportunity for Malaysian** Working hours : 1 pm-10 pm Working days : 5 days work, 2 days off a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff b. Maintain Customer Service standards and procedures. c....

**Responsibilities**: - Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. - Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. - Stay updated on product or service...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA. Good communication skills (Based on project...

Key ResponsibilitiesProvide outstanding customer service by understanding customer needs and recommending suitable products.Maintain and replenish store merchandise according to brand standards.Act as a brand ambassador, ensuring a consistent global image.RequirementsExcellent spoken English, Mandarin, and Bahasa Malaysia skills.Minimum SPM education...

Customer Service Representative (Contact Centre) - Johor Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more...

This job opportunity is for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to Grab services, payment issues, Grab orders, and the Grab App. Here's a summary of the key details:Job Scope:Handling inbound communications (calls, emails, live chat) from customers regarding general...