Manager, Complaint Handling, Bcm

Manager, Complaint Handling, BCM & Admin Manage Complaints Handling unit, departmental & business reporting including related policy & guideline review & implementation Play the role as GELM entity BCM coordinator and/or Complaint Handling Officer for GELM Play the role of Departmental Risk Officer, Departmental Legal Officer, Departmental Data Officer and...

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We...

Manager, Customer Advocacy (Complaint Management) **If you are looking to excel and make a difference, take a closer look at us...** As a Customer Advocacy manager, your key responsibility is to manage complaints received from all channels within the bank and the position requires you to ensure the complaints are attended to, handled and resolved in...

Change people's lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear...

Responsibilities: - Manage escalation case from first level customer service team - Ability to identity the root cause and propose suitable solutions to achieve customer satisfaction. - Resolve the complaint/dispute with the customer amicably - To ensure that the service provided is consistent and meets both external and internal requirements, adhering to...

BCM Governance Initiative Support - Functional Assessment - Pre-assessment planning and coordination with Business Units BCM Managers. - Define the assessment scope and communicate program objectives and preassessment checklists. Senior Manager Group BCM Governance & Systems Support - Gather relevant documentation and procedures to ensure comprehensive...

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for...

Assistant/Deputy Manager - Business Continuity Management (BCM)Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their...

Assistant/Deputy Manager - Business Continuity Management (BCM) Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their...

Assistant/Deputy Manager - Business Continuity Management (BCM) page is loaded Assistant/Deputy Manager - Business Continuity Management (BCM) Apply locations Kuala Lumpur (Takaful) time type Full time posted on Posted 30+ Days Ago job requisition id Prudential's purpose is to be partners for every life and protectors for every future. Our purpose...

Req ID: 6283- Job Description: - To ensure that Contact Centre system (telephony, back-end system, and other related systems) is properly managed and maintained in order to achieve high productivity, efficiency and effectiveness of Contact Centre as the key contact point for the bank’s customers. To ensure that the Business Continuity Plan (BCP) is...

Responsibilities: - Manage escalation case from first level customer service team - Ability to identity the root cause and propose suitable solutions to achieve customer satisfaction. - Resolve the complaint/dispute with the customer amicably - To ensure that the service provided is consistent and meets both external and internal requirements, adhering to...

Req ID: 6283- Job Description: To ensure that Contact Centre system (telephony, backend system, and other related systems) is properly managed and maintained in order to achieve high productivity, efficiency and effectiveness of Contact Centre as the key contact point for the bank's customers. To ensure that the Business Continuity Plan (BCP) is executed...

Responsibilities: Manage escalation case from first level customer service team Ability to identity the root cause and propose suitable solutions to achieve customer satisfaction. Resolve the complaint/dispute with the customer amicably To ensure that the service provided is consistent and meets both external and internal requirements, adhering to the rules...

_**Are you ready to shape a better tomorrow?**_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in...

31988 | Product Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **JOB PURPOSE/ROLE/SUMMARY** - Establish Business Continuity Management (“BCM”) strategy in Allianz Malaysia Berhad and its subsidiaries (“Allianz Malaysia”) in ensuring that an adequate level of continuity of critical business functions and...

Position: Claim Handling Officer/ Operations Support Contract Duration: 6 months Office loocation: Menara Prudential TRX Description - Adhering to the claim’s workflow in relation to Accident and Hospitalization claims procedure. - Assess and provide justifiable claims according to policy terms and conditions, within the department benchmark, turnaround...

31988 | Product Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJOB PURPOSE/ROLE/SUMMARY Establish Business Continuity Management ("BCM") strategy in Allianz Malaysia Berhad and its subsidiaries ("Allianz Malaysia") in ensuring that an adequate level of continuity of critical business functions and essential services is...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...