Manager, Complaint Handling, Bcm

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We...

**Key requirements**: - Required work-ex: 3-5 years’ experience in strategy, business analysis, industry research, management consulting or business performance in the BCM sector - Qualification: Graduate or postgraduate qualification, preferably in Finance - Possesses strong domain understanding including fair perspective on major sector trends. - Should...

Manager, Customer Advocacy (Complaint Management) **If you are looking to excel and make a difference, take a closer look at us...** As a Customer Advocacy manager, your key responsibility is to manage complaints received from all channels within the bank and the position requires you to ensure the complaints are attended to, handled and resolved in...

Job Description Summary Reporting to the Asia Pacific Regional Complaints Centre (APRCC), Team Lead. This position is responsible for managing the activities and procedures associated with complaints in the Asia Pacific region. He/she is accountable for setting own work direction and completing work tasks which include the following - effective and timely...

Description **Primary Objective**: Provide support to the Head, Group Integrity & Governance and the Division/FG as a whole in overseeing and executing operational and technical functions.Provide alternate support to the other Departments/FAs (Detection & Verification, Integrity Strengthening and Governance) within the Division/FG. **Key...

Working Hour - Regular Hours - Monday - Friday- Business Area - Legal, Secretariat & Governance- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Provide support to the Head, Group Integrity & Governance and the Division/FG as a whole in overseeing and executing operational and technical functions. Provide alternate support to the...

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for...

BCM Governance Initiative Support - Functional Assessment - Pre-assessment planning and coordination with Business Units BCM Managers. - Define the assessment scope and communicate program objectives and preassessment checklists. Senior Manager Group BCM Governance & Systems Support - Gather relevant documentation and procedures to ensure comprehensive...

Assistant/Deputy Manager - Business Continuity Management (BCM) Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their...

**Purpose**: Oversees the Business Continuity Management (BCM) program, ensuring that all relevant processes of the business continuity and crisis management program are in adherence with the internal control framework, risk policy and Group BCM standards. They ensure that Zurich is prepared to respond to and recover from general incidents, man-made or...

Reporting to the Asia Pacific Regional Complaints Centre (APRCC), Team Lead. This position is responsible for managing the activities and procedures associated with complaints in the Asia Pacific region. He/she is accountable for setting own work direction and completing work tasks which include the following - effective and timely processing of customer...

Req ID: 6283- Job Description: - To ensure that Contact Centre system (telephony, back-end system, and other related systems) is properly managed and maintained in order to achieve high productivity, efficiency and effectiveness of Contact Centre as the key contact point for the bank’s customers. To ensure that the Business Continuity Plan (BCP) is...

Position: Claim Handling Officer/ Operations Support Contract Duration: 6 months Office loocation: Menara Prudential TRX Description - Adhering to the claim’s workflow in relation to Accident and Hospitalization claims procedure. - Assess and provide justifiable claims according to policy terms and conditions, within the department benchmark, turnaround...

_**Are you ready to shape a better tomorrow?**_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in...

31988 | Product Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent **JOB PURPOSE/ROLE/SUMMARY** - Establish Business Continuity Management (“BCM”) strategy in Allianz Malaysia Berhad and its subsidiaries (“Allianz Malaysia”) in ensuring that an adequate level of continuity of critical business functions and...

-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...

**About us** **Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and...

**Job Title**: - Manager, Cargo Warehouse Handling **Reports To**: - Senior Manager, Cargo Terminal Operations **Position Summary**: - Responsible for overall Export and Import operations in MAB Advanced Cargo Centre (ACC), KL/A to achieve the performance standard performance and in compliance with all regulatory requirements and company policy and...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...