Business Development Executive

6 months ago


Shah Alam, Malaysia CWL Crane Worldwide TransportationSdnBhd Full time

Develop a target list and contact potential clients through different channels.
- Confirm appointments to introduce the company and its services to potential clients.
- Build and maintain ongoing relationships with potential and existing clients.
- Act as an intermediary for communication between clients, their operations teams, and the Crane Worldwide network.
- Provide tracking information upon request and escalate all shipment issues to the client for prompt resolution.
- Manage all client requests and follow up to meet client needs.
- Facilitate the completion of RFQs and provide marketing and proposal support for all Global Sales Team members.
- Analyse client profit or loss and provide proposals for yield improvement.

Skills, Knowledge & Abilities
- Preferably with at least one year of experience with 3PL or freight forwarder, including both internal and external facing roles. Experience in transportation or business development fields will be considered.
- Strong skills in dealing with clients and selling to decision-makers with a consultative approach.
- Proficiency in computer usage, including a demonstrated capability with a suite of Microsoft Office products and broad-based internet networking tools such as LinkedIn.
- Excellent verbal and written communication skills.
- Ability to handle challenges resourcefully.
- Effective negotiation and closing techniques.
- Excellent organization and problem-solving skills.
- Ability to work effectively in team environments.



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