Product Performance Manager, Business Process
5 months ago
**Company Description** Central Operations was born in 2017 and is the backbone operations for foodpanda in APAC. We are around 1800 employees internally and more**
**than 4000 outsourced employees supporting 11 different countries and in their respective languages. Today we start our journey to become a**
- Build and maintain a continuous product roadmap by working with product teams at the regional and global level. Parallelly work with the various operations and business teams to understand business processes and explore how to solve problems that have never been solved before at this scale
- Opportunity to lead service operations initiatives related to
a) product feature gap identification, requirement gathering, idea generation based on business pain points; and
b) play a key role in the solution testing and implementation phase
- Drive feature development updates and ensure strong collaboration and communication across the company and serve as a primary product point of contact for live operations and agent experience
- Lead a team of regional specialists who are responsible for service operation’s product strategy
- Drive Top down opportunity identification workshops and bottom up ideation initiatives for creation of high impact pipeline of product feature improvement opportunities
- Optimize feature rollout for high impact features that speeds up time-to-market and time-to-value
- Responsible for new product rollout and system integration
- Be the gatekeeper for product and tech features to ensure optimal business impacts
**Qualifications**
- At least 3 years of experience managing web and mobile consumer products as a product/tech specialist in a fast paced tech setup. Plus points if you have worked in a similar organization like ours or have experience in driving key business metrics
- A passion to build a great product & be successful with that product in the market
- A passion for design excellence, usability & consumer appeal in products
- Strong bias to get to the root cause of a problem and find actionable insights through existing ambiguity
- A good understanding of and passion for scrum and agile development methodologies
- A sense of urgency, pragmatism and a solution-oriented approach to problem-solving
- An analytical mindset and skill-set
- A passion for finding amazing food and great service
- Past experience of Salesforce, zendesk, SAP or similar will be an advantage
-
Product Performance Manager, Business Process
5 months ago
Kuala Lumpur, Malaysia Delivery Hero Full timeAbout the opportunity - Build and maintain a continuous product roadmap by working with product teams at the regional and global level. Parallelly work with the various operations and business teams to understand business processes and explore how to solve problems that have never been solved before at this scale - Opportunity to lead service operations...
-
HR Manager, Malaysia
6 months ago
Kuala Lumpur, Malaysia Timeo-Performance Full timeOur client is a renowned global retailer. We are currently collaborating with them to identify a qualified HR Manager for a position based in Kuala Lumpur, Malaysia. **Responsibilities** As a HR Manager, you will provide commercial HR advice to the management team and stakeholders to facilitate and drive processes relating to talent acquisition,...
-
Assistant Manager
6 months ago
Kuala Lumpur, Malaysia Bank Islam Full timeReq ID: 5852- Job Description: - Duties & Responsibilities - Develop and review new business processes and enhance existing business processes. - Develop and review manual, guidelines, policies, terms & conditions, disclosure sheet, campaign mechanic relating to new, variation and enhanced products and campaigns - Manage the User Acceptance Testing (UAT)...
-
Brand Manager, Malaysia
3 months ago
Kuala Lumpur, Malaysia Glanbia Performance Nutrition Full timeJoin the Worlds #1 Sports Nutrition brand! Glanbia Performance Nutrition’s purpose is to inspire people everywhere to achieve their performance goals! We are the world’s leading premium sports nutrition company with Optimum Nutrition, Isopure, SlimFast, BSN, Amazing Grass and Nutramino among the brands in the portfolio today. We have ambitious plans for...
-
Marketing Manager, Malaysia
6 months ago
Kuala Lumpur, Malaysia Timeo-Performance Full timeOur client is a global travel retailer, distributor and duty free operator. We are currently collaborating with them to recruit for a Marketing Manager to join their duty free business in KL, Malaysia. **Responsibilities** As the Marketing Manager, you will - develop and maintain a seamless customer journey across all engagement touchpoints in alignment...
-
Business Development Performance Management
5 months ago
Kuala Lumpur, Malaysia Shopee Full timeDepartment Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The...
-
Business Development Performance Management
6 months ago
Kuala Lumpur, Malaysia Shopee Full timeDepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim...
-
Regional Plant Performance Product Manager
3 months ago
Kuala Lumpur, Malaysia Corteva Full time**Description**: Corteva is responsible for developing new active ingredients and formulated products that are competitive with current and future market conditions. We're seeking a dynamic and experienced **Regional Plant Performance Product Manager** to join our APAC Biologicals business. The **Regional Plant Performance Product Manager** will be...
-
Performance Manager
6 months ago
Kuala Lumpur, Malaysia JustMarkets Full timeJustMarkets is a global multi-asset broker that has been shaping the industry since its founding in 2012. With a presence in over 100 countries, JustMarkets is on a mission to create an enticing and transparent trading environment where individuals can unlock their full investment potential. JustMarkets' goal is to become the world's most customer-centric...
-
Business Performance Analyst Specialist
7 months ago
Kuala Lumpur, Malaysia Zurich Insurance Full timeJob Summary- Under limited supervision, performs and supports finance-related activities related to Financial Accounting, Reporting, Tax, Treasury, Group Re, FinOps and Planning Performance Management in their area of expertise., Effective internal and external stakeholder management with the view to achieving identified objectives within the internal...
-
Asst Manager, Business Process Management
5 months ago
Kuala Lumpur, Malaysia Samsung Electronics Full timePosition Summary 1. Maximize operation competitiveness by comprehensively analyzing changes in internal and external management environment and IT technology, and establishment of process operation strategy. 2. Improve the efficiency of operation by designing and constructing operation process and system in response to changes in business structure. 3....
-
Product Manager Creatio
7 months ago
Kuala Lumpur, Malaysia Crest Business Solution Sdn Bhd Full timeCrest Business Solutions is an IT Solutions and Services company. We specializes in developing software products and providing services to cater to the automation and process improvement needs. Within a short span of time, we have sharpened our skills in the relevant domain. Leveraging on our extensive knowledge and experience in delivering business...
-
Customer Implementation Manager
5 months ago
Kuala Lumpur, Malaysia Product and Technology Full time**Job no**: 522142 **Brand**: Product and Technology **Work type**: Full time **Location**: Kuala Lumpur, Malaysia **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology...
-
Product Manager
5 months ago
Kuala Lumpur, Malaysia Maxis Full timeAre you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...
-
Assistant Manager, Planning
6 months ago
Kuala Lumpur, Malaysia Malaysia Airline Full time**Job Title**: Assistant Manager, Planning and Performance Management **Role Purpose**: Perform the monthly variance analysis and produce the route and regional profitability position (Route Result for the Direct Fixed Cost - actual vs budget vs previous year), as to ensure delivery of financial numbers are accurate and in compliance with policy and...
-
Manager, Finance
2 months ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities: Budget & Forecasting - Oversee annual budget and quarterly full year forecast process, including preparation and co-ordination of QSBM (Quarterly Strategic Business Meeting) reporting. - Work with Business Finance teams and Cost Management...
-
Manager - Processing
5 months ago
Kuala Lumpur, Malaysia HSBC Full time-Job description **Why join us?** This department is responsible to analyse the corporate actions swift and documents received from agent or registrar and to broadcast it to the client. An accurate broadcast is required in order for client to manage their entitlement projection and to elect on any options provided by agent on the respective CA...
-
Manager, Pd Performance Management
5 months ago
Kuala Lumpur, Malaysia Prudential plc Full timeManager, PD Performance Management Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact...
-
Manager, Pd Performance Management
6 months ago
Kuala Lumpur, Malaysia Prudential plc Full timePrudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...
-
Human Resources Manager
5 months ago
Kuala Lumpur, Malaysia Luxury Business Solutions Sdn Bhd. Full time**Manager, Human Resources Business Partner** The HR Manager is responsible for the overall HR function and partners with the business to provide proactive, commercially focused and high-quality HR support including: recruitment, compensation and benefits, performance management, training needs identification, HR operations, policy management and employee...