Human Resources Manager

4 months ago


Kuala Lumpur, Malaysia Viking Cruises Liner (Ocean) Full time

Provide competent leadership in the area of employee relations by assisting and guiding Department Heads and Shipboard Managers with HR issues; in conjunction with Senior Officers, implement and sustain Viking’s STAR Service Standard and Quality of Life, onboard the ship.
- Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills, and assist in arbitrating disputes and resolving grievances, while guiding team members towards the correct outcome.
- Develop, evaluate and modify HR processes, policies and procedures to ensure onboard departments can comply with requirements, and ensure that all legal and regulatory requirements are met.
- Ensure Time and Attendance Procedures are followed by all departments to ensure 100% compliance, in line with both company and Maritime Labor Convention (MLC) regulations.
- Participate in all investigations related to employee performance or policy violations.
- Attend crew sign-off meetings to provide farewell and thank you messages to the crew; support the Crew Purser with the sign-on process, when there is a large turnover of crew.
- Facilitate all crew scheduling requests and queries and liaise with shoreside HR, where necessary
- Facilitate the employee resignation process, including exit interviews and communication with relevant management, where necessary.
- Proactively visit and monitor employee work areas to ensure there is a positive work environment and fully interact with all employees; responsible for leadership development onboard including feedback, assessments and training; facilitate all change of department requests, as per company process.

**Job Type**: Contract
Contract length: 6 months

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- English (preferred)


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