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Regional Account Manager

6 months ago

Kuala Lumpur, Malaysia DB Schenker Full time

At
**DB Schenker**, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are
**Here to Move.**

**The Role**
- As a
**Regional Account Manager** at our
**Malaysia/Singapore** office, you'll have the opportunity to work closely with our corporate clients to bring solutions to complex issues. With a focus on driving business growth and maximizing customer satisfaction, you'll work to ensure effective account management, strategic planning, and successful implementation of business initiatives.

If you're ready to take the next step in your logistics career, this is the role for you

**Key Responsibilities**:

- Serve as the focal point of contact for the customer's Regional Offices, maintaining strategic relationships and coordinating logistics functions.
- Act as the internal consultant and coordinator for business relationships and development with the Key Account in the region.
- Facilitate knowledge sharing within the Key Account team and serve as the regional liaison for all business-related matters.
- Proactively drive account development, including strategy mapping, penetration, and customer relationship management.
- Lead a functional account management team across the region, coordinating the annual budget and development planning process.
- Identify business opportunities, evaluate feasibility, and co-develop strategic thrusts
- Assist in implementing Key Performance Indicators, communicate with key management, and strategically partner with internal teams for business development.

**Required Qualifications & Skills**:

- Preferably 6 - 10 years’ experience in the logistics industry or in a sales environment
- Knowledge and understanding of international logistics operations across multiple modes
- Exceptional relationship management & communication skills to assist with planning & budgeting, organizing & staffing, controlling & problem-solving
- Strong business acumen with the ability to influence outcomes across multiple locations
- Excellent financial and process analytical skills
- Ability to work effectively in a cross-functional, matrix & virtual environment, while meeting customer driven deadlines
- The position requires extensive travel, domestically and internationally