Noc Shift Manager

Job Description Managing NOC 24X7 environment & act as a mentor to the shift resources. Role is to handle the day-to-day operational challenges along with customer Team engagement and ensure smooth operations and as per the contract agreements. Interface between Customer and line management for the account and must ensure high quality of the services to...

Job Description Carry Out initial ticket triage regarding fault requests and provide analysis to ensure onward dispatch is accurate. Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimized automation processes within a Work Force Management System Review and monitor Ticket allocations through to...

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Manager to join our team. As a NOC Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring...

**Job Title: I.T. Specialist** **Division/Department**:I.T. Department **Reports To**:VP, Operations **JOB SUMMARY** Will be part of the team that manages information technology and computers systems. Directly involved with the research and development team of Orient Telecoms IT Products and service offering. **Duties and Responsibilities**: - Monitor,...

Job summary **Entity**: Finance **Job Family Group**: Procurement & Supply Chain Management Group **Job Description Summary** GBS Procurement is an integral part of how the BP business and functions operate. GBS Procurement support delivery of BP business and functional strategies by driving efficiency and effectiveness. The GBS Procurement sourcing team...

Job Description The Responsibilities of the Role: Assuring on-line monitoring of the network and service performance. Treating Infrastructure outages (reactive & proactive ones): Capacity products (Leased Lines & Carrier Ethernet), Backbone products&Network (Equipment and Transmission systems) for external and internal customers. Making the...

Job Scope Your job role will be known as Risk Operation Specialist (Fraud). - Responsibilities - Fraud Detection and Monitoring - Utilize advanced data analysis techniques and fraud detection tools to identify suspicious activities, anomalies, and emerging fraud trends. Regularly monitor transactional data, system logs, and other relevant sources to detect...

**Job description** - Basic Salary - RM1600 - Attendance allowance : RM100 - Night Shift allowance : RM100 - Location : Kenanga International (Bukit Bintang/Raja Chulan/KLCC station) - Working hours : 8.30am - 5.30pm | 9pm - 6am **ROLES AND RESPONSIBILITIES** - Perform operational responsibilities for business process outsourcing projects assigned by the...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Responsibilities Provide 2nd Level...

**Operations Management (90%)** - Crucial in building and retaining customer relationships. - Identify and resolves customer inquiries/issues accurately. - Educate the customer about the Bank’s products and services and directs them toward available resources for self-help. - Completes accurately the necessary documentation to manage customer complaints,...

Job Description Develop and maintain software and hardware related to field engineering services needs You will provide full time on-site support for our deployed systems, working with our customer and vendors. On-site support and out of hours work will be required. Out of hours work will be required Support incident response and advanced root...

**Responsibilities**: - Assist customers with order placement, product inquiries, account management, and issue resolution. - Effectively navigate internal systems and databases to retrieve relevant customer information and process requests. - Collaborate with cross-functional teams to escalate and resolve complex customer issues. - Maintain accurate...

Job summary **Entity**: Finance **Job Family Group**: Procurement & Supply Chain Management Group **Key Accountabilities** The Sourcing Lead will implement end-to-end Sourcing and Contracting projects as per business request, but not limited to the following activities: **Case Management** - Receive, implement and continuous and lead multiple project...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

**Nature of Business**: Gadgets Store **Location**: Plaza Lowyat, Bukit Bintang. **Salary**: RM1,800 - 2,400. **Contract**: 1 year | 12 months **Working Days**: - 6 days | 1 offday - 10.30am - 8.00pm - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for...

**Responsibility** - Perform all check-in and check-out tasks. - Manage online and phone reservations. - Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed) - via online social network/physically. - Provide information about our...

About the Role We are looking for a bright Technical Customer Support Engineer to join our global Customer Support Delivery Organisation based in Kuala Lumper Malaysia. In this role you assist our customers around the world to solve their SWIFT operational challenges daily. You must be technically minded and willing to acquire in depth understanding...

job roles: - Manage day-to-day operations (opening and closing procedures) - Plan staff roster monthly & assign daily roles - Provide training for new staff and supervise staff daily - Provide excellent customer service, handle customer’s feedback and enquiry - Maximise sales and revenue by constantly meeting and exceeding customer expectations &...

Requirements - Have min 2-5 years of working experience in the related field is required for this position. - Prior experience in managing a cluster/ area of **F&B** outlets is essential. - Excellent interpersonal & communication skills with excellent written & spoken English. - Must be detail-oriented and stay on task, as well as efficient in scheduling and...

Location - Malaysia - Kuala Lumpur - Travel required - ... - Job category - Procurement - Relocation available - ... - Job type - Professionals - Job code - RQ068015 - Experience level - Intermediate Job summary **Entity**: Finance **Job Family Group**: Procurement & Supply Chain Management Group **Job Summary**: This role will support various BP...