HR Services Coordinator

4 weeks ago

Kuala Lumpur, Malaysia Nintex Full time

**About Nintex**:
At Nintex, we are transforming the way people work, everywhere.

Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. We improve their lives though the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced and we value our people's curiosity, ideas and enthusiasm. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we treat each other with respect and consideration.

**About the role**:
The HR Services Coordinator supports People team operations across the globe. This role provides best in class tier 1 support to employees and managers on a daily basis. The Coordinator also partners closely with Regional HR teams to deliver ongoing support managing employee data and experience. The Coordinator is passionate about delivering high quality service to employees and partners each time, every time.

**Your contribution will be**:

- Act as tier 1 support for HR queries submitted in Zendesk, providing accurate and timely responses to meet defined SLAs.
- Partner with Regional HR Leads to escalate complex queries for additional support.
- Manage employee changes via defined workflows and processes, including system updates, employee memos and letters, and working with managers to communicate the changes to employees.
- Begin the onboarding process following handoff from Talent Acquisition. This entails managing the initial reach out to the employee to gather baseline information, completing provisioning workflow, HRIS updates, and monitoring the collection of onboarding materials including identification, tax forms and other materials.
- Process terminations, including workflow completion, system updates and documentation.
- Ensures compliance and confidentiality standards are met for employee data security in the HRIS, Personnel files and all employee data.
- Maintain high levels of data integrity in all areas of this role, including self-audits of data quality across systems and documentation.
- Support the build out of processes related to the creation of the HR Services team

**To be successful**,** we think you need**:

- 1+ years' experience in a similar role, ideally in a Software company
- UKG or HRIS experience is highly desirable

**What's** in it for you?**

Nintex employees have the freedom to work how they work best. We are virtual-first across our global workforce. Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
- Global Gratitude and Recharge Days
- Mindfulness and counseling resources
- Invention/patenting assistance
- Meaningful recognition
- Community impact opportunities
- Multiple tools through which to learn and grow, and an incredible global community

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