Mandarin Speaking Custom Clearence

4 months ago


Kuala Lumpur, Malaysia Maju Management Enterprise Full time

**JOB DESCRIPTION**:
To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses.

To calculate and process duties, taxes, and other fees associated with international shipments.

To communicate with customs authorities and other government agencies to resolve issues and obtain necessary approvals.

To coordinate with carriers, freight forwarders, and other stakeholders to ensure timely delivery of shipments.

To stay up-to-date on changes in customs regulations and procedures to ensure compliance and minimize delays.

To provide excellent customer service by addressing inquiries and resolving issues related to customs clearance.

**REQUIREMENTS**

Bachelor's degree in a related field (e.g., International Trade, Logistics, Supply Chain Management) preferred.

Minimum 2-3 years’ experience in customs clearance, customs brokerage, or related field strongly preferred.

Strong attention to detail and organizational skills.

Excellent communication and interpersonal skills.

Languages Proficiency Requirements: Mandarin, English, Malay

Ability to work independently and collaboratively in a fast-paced environment.

**BENEFITS**

**Basic Salary 5,000.00 - 6,000.00**

Annual Bonus

Handphone Allowance

KPI Allowance

**5 Days Work**

Public Holidays

Annual Leave

Medical Benefit

EPF

Socso

**Job Types**: Full-time, Permanent

Pay: RM4,500.00 - RM6,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customs Clearance, Declarations, Permits, and Licenses: 2 years (preferred)
- Calculate and Process Duties, Taxes, and Other Fees: 2 years (preferred)
- Communicate with Customs Authorities to Resove Issues: 2 years (preferred)
- Coordinate with Carriers, Forwarders for Timely Delivery: 2 years (preferred)
- Hands on with Changes in Customs Regulations and Procedures: 2 years (preferred)

**Language**:

- Mandarin (required)
- English (required)
- Malay (preferred)



  • Kuala Lumpur, Malaysia Maju Management Sdn Bhd Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...


  • Kuala Lumpur, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...


  • Kuala Lumpur, Malaysia Maju Management Sdn Bhd Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Mandarin Speaking Customer Support (International ICT Project)** **Company Background: International ICT Project** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 **Responsibilities**: As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer...


  • Kuala Lumpur, Malaysia Kingfisher Recruitment (Malaysia) Sdn.Bhd Full time

    **Position Overview**: We are currently seeking a dedicated and fluent Mandarin-speaking Customer Service Support representative. As a valuable member of the customer service department, you will play a pivotal role in delivering exceptional service to our Mandarin-speaking customers, ensuring their satisfaction and loyalty. **Benefits**: - Competitive...

  • Mandarin Trainer

    4 months ago


    Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full time

    Salary: RM2,300.00 - RM3,500.00 EXCLUSIVE PERKS: A full scholarship awaits those who do not possess the highest Mandarin teaching certification. **Responsibilities**: - To teach and train Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and making notes of how well students...


  • Kuala Lumpur, Malaysia Mah Sing Group Berhad Full time

    **Responsibilities**: - Accurately register all enquiries/ complaints into Salesforce system. - Escalate enquiries/ complaints to respective person-in-charge in Central/ Northern and Southern region. - Follow up/ liaise with different departments to ensure the escalated cases are resolved. - Follow up with daily prospects/ customers in order to obtain their...


  • Kuala Lumpur, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...


  • Kuala Lumpur, Malaysia Maju Management Sdn Bhd Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...


  • Kuala Lumpur, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...


  • Kuala Lumpur, Malaysia Aisling Consulting Sdn Bhd Full time

    **The job scope**: - **Handling Inbound calls, resolving customer enquiries related to credit calls and online banking.**: - **Aim to provide first-call resolution**: - **Achieve great communication with customers by maintaining a professional attitude even in a fast paced environment** **Requirement**: **Minimum SPM is required.** **Attractive salary...

  • Customer Service

    4 months ago


    Kuala Lumpur, Malaysia SRkay Consulting Full time

    **Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...


  • Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time

    **Responsibilities**: - Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Ability to present, persuade and communicate effectively. - Use provided tools and resources to resolve customer issues - Meet or exceed...


  • Kuala Lumpur, Malaysia Yuwen Education Full time

    We are an education set up looking for someone who enjoys assisting in online customer service and sales and marketing. This is a remote working position. 5 days work week, weekends required **Requirements**: 1) Must able to understand/speak Mandarin and English well as well as reading and writing 2) Being able to speak, write and read in English at a...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...


  • Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    **Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...

  • Customer Service

    4 weeks ago


    Kuala Lumpur, Malaysia SUPER HERO FAMILY ENTERPRISE Full time

    **Language Requirement : Prefer Mandarin speaking** **Requirements**: - with relevent customer service experience - Full Time Jobs - Proficiency in English and Bahasa Malaysia (both verbal and written) Responsibilities: - Exceed customer expectations with exceptional service and accurate information. - Collaborate with team members to meet and exceed KPI...


  • Kuala Lumpur, Malaysia ALEXANRA WORKS Full time

    **POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** **Responsibilities**: - To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate...


  • Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

    Job Summary: As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...

  • Customer Service Agent

    3 months ago


    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...