![Kingfisher Recruitment (Malaysia) Sdn.Bhd](https://media.trabajo.org/img/noimg.jpg)
Mandarin-speaking Customer Service Support
2 weeks ago
**Position Overview**:
We are currently seeking a dedicated and fluent Mandarin-speaking Customer Service Support representative. As a valuable member of the customer service department, you will play a pivotal role in delivering exceptional service to our Mandarin-speaking customers, ensuring their satisfaction and loyalty.
**Benefits**:
- Competitive compensation package and opportunities for performance-based incentives.
- Friendly and supportive work environment that fosters professional growth and development.
- Employees including families member enjoy discounts on products and services.
- Training and ongoing support to enhance customer service skills.
**Responsibilities**:
- Effectively communicate with customers to understand their needs, address complaints, and provide appropriate solutions while maintaining a positive and professional demeanor.
- Actively listen to customer feedback, identifying trends and areas for improvement, and relay important insights to the management team.
- Continuously strive to meet and exceed individual and team performance targets, contributing to the overall success of the customer service department
**Requirements**:
- Fluency in Mandarin, with excellent verbal and written communication skills in languages as require to liaise Chinese customer
- Flexibility to work various shifts, including weekends and holidays, based on the needs.
If you are a motivated individual with excellent Mandarin language skills, we would love to hear from you.
**Salary**: RM3,500.00 - RM4,800.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
-
Mandarin Speaking Customer Support
6 days ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position: Mandarin Speaking Customer Support (International ICT Project)** **Company Background: International ICT Project** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 **Responsibilities**: As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer...
-
Mandarin Speaking Customer Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full timePosition: Mandarin Speaking Customer Support (International ICT Project)Company Background: International ICT ProjectLocation: Kuala Lumpur, MalaysiaTenure: PermanentRemuneration: Basic Salary: RM4,000Responsibilities:As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer service team, responsible for providing...
-
Thai + Mandarin Customer Service Support
2 weeks ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**Open for Thai who can speak, read and write Thai + Mandarin.** Thai + Mandarin Speaker Inbound & Outbound Customer Support Location: Kuala Lumpur, Malaysia **Salary**: up to RM6000 basic Shift Timing PERMANENT NIGHT SHIFT (Supporting US market) Work Hour shift between 8pm to 8am, Monday to Sunday Working Roster 5 days per week, each shift is 9xhour...
-
Customer Service Support
2 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:NON-BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: customer support- Malaysian that can speak in Mandarin and Cantonese basic English, as staff will support TW market. - Must be able to type in...
-
Mandarin/cantonese Speaking Customer Support
3 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...
-
Gaming Customer Support
4 days ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position**: Gaming Customer Support Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,400(Basic) - Up to RM500 (KPI Allowance) - Up to RM200 (Shift Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a Mandarin-Speaking Customer Support representative, you...
-
Thai + Mandarin Customer Service Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Full timeOpen for Thai who can speak, read and write Thai + Mandarin.Thai + Mandarin Speaker Inbound & Outbound Customer SupportLocation: Kuala Lumpur, MalaysiaSalary:up to RM6000 basicShift TimingPERMANENT NIGHT SHIFT (Supporting US market)Work Hour shift between 8pm to 8am, Monday to SundayWorking Roster5 days per week, each shift is 9xhour durations including...
-
Mandarin Speaking Customer Service
3 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...
-
Customer Service
3 weeks ago
Kuala Lumpur, Malaysia SRkay Consulting Full time**Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...
-
Customer Service
3 weeks ago
Kuala Lumpur, Malaysia GrowthFn Full time**Location**: Kuala Lumpur, Malaysia **Salary**: RM4500 + RM300 KPI + RM320 Night Shift Allowance **Language Requirements**: Mandarin and English **Project**: Healthcare Project **Work Hours**: - 5 days a week - Permanent night shift from 8pm to 8am (shift timings may vary) **Education Requirements**: - Degree/Diploma/SPM holders - No experience...
-
Customer Service
2 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVACANCY: Customer Service - Mandarin Speaker LOCATION: Kuala Lumpur, Malaysia. **Salary**: RM 4000 Work Experience: at least 1 year of Customer Service Experience Work hour: 6am - 6pm ( 9 hours per shift) Mon - Fri Start Date: September 25th Head Count: 5 - Malaysian that can speak in Mandarin and English, as staff will support Hong Kong market. - Must...
-
Customer Service Representative
1 month ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...
-
Customer Service Representative
4 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...
-
IT Customer Support
4 days ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position**: IT Customer Support (Mandarin / Cantonese) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,100(Basic) - RM500 (KPI Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a GDC Agent, your main job is to provide top-notch customer support for the...
-
Mandarin Speaking Customer Service
6 days ago
Kuala Lumpur, Malaysia Aisling Consulting Sdn Bhd Full time**The job scope**: - **Handling Inbound calls, resolving customer enquiries related to credit calls and online banking.**: - **Aim to provide first-call resolution**: - **Achieve great communication with customers by maintaining a professional attitude even in a fast paced environment** **Requirement**: **Minimum SPM is required.** **Attractive salary...
-
Customer Support
1 week ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Customer Support - Mandarin Location: Petaling Jaya Working hours: 7:30 AM - 4:30 PM Working days: Monday to Friday **Salary**: Up to RM8,000 **Requirements**: - Able to speak, read and write in Chinese (simplified and traditional) - SPM and above - Has customer service experience preferred **Responsibilities**: - Understand customer needs,...
-
Mandarin Speaking Customer Service Officer
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia REGENERATION RESOURCES Full timeJob Summary:As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...
-
Customer Service Agent
1 week ago
Kuala Lumpur, Malaysia British American Tobacco Full time**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CUSTOMER SERVICE AGENT (MANDARIN SPEAKING)** **SENIORITY LEVEL**:Non - management **FUNCTION**: GBS...
-
Customer Service Officer
4 weeks ago
Kuala Lumpur, Malaysia ManpowerGroup Full time**Responsibility** - Handle all customer inquiries/complaints in specific language markets via live chat, social media and other communication tools. - Build good relationships with new and old customers via phone/chat tools - Understand customer problems and provide the most appropriate solutions. **Requirements**: - Responsible, trustworthy, with good...
-
Mandarin Speaking Customer Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aisling Consulting Sdn Bhd Full timeThe job scope:- Handling Inbound calls, resolving customer enquiries related to credit calls and online banking:- Aim to provide first-call resolution:- Achieve great communication with customers by maintaining a professional attitude even in a fast paced environmentRequirement:Minimum SPM is required.Attractive salary package is provided:Basic + RM 1K...