![EPS Ventures Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Mandarin Speaking Customer Support
2 weeks ago
**Position: Mandarin Speaking Customer Support (International ICT Project)**
**Company Background: International ICT Project**
**Location: Kuala Lumpur, Malaysia**
**Tenure: Permanent**
**Remuneration**:
- Basic Salary: RM4,000
**Responsibilities**:
As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer service team, responsible for providing exceptional support to our Mandarin-speaking clients across the world. Your main responsibilities will include:
- Product Knowledge: Acquiring in-depth knowledge of our ICT project's products and services to effectively address customer inquiries and troubleshoot technical issues.
- Problem Resolution: Identifying and resolving customer problems efficiently, escalating complex issues to the relevant departments when necessary, and following up to ensure satisfactory resolution.
- Communication: Facilitating clear and effective communication between our Mandarin-speaking clients and internal teams to ensure smooth project execution and customer satisfaction. Feedback and Improvement: Gathering customer feedback and insights to provide suggestions for improving our products and services.
**【The Process of Job Hunting】**
1. Registration and Application
2. Online Interview with a Japanese Recruiter
3. Job Introduction
4. Application, Selection, and Interview with Companies
5. Job Offer and Commencement of Employment
If you are interested in job placement or career transition in Malaysia, please feel free to contact us for an initial consultation.
**Contact details**:
**Shunta Takai / EPS Consultants Malaysia**
**Salary**: RM4,000.00 - RM4,300.00 per month
**Benefits**:
- Dental insurance
- Health insurance
**Education**:
- Diploma/Advanced Diploma (required)
**Language**:
- Chinese (required)
-
Mandarin-speaking Customer Service Support
3 weeks ago
Kuala Lumpur, Malaysia Kingfisher Recruitment (Malaysia) Sdn.Bhd Full time**Position Overview**: We are currently seeking a dedicated and fluent Mandarin-speaking Customer Service Support representative. As a valuable member of the customer service department, you will play a pivotal role in delivering exceptional service to our Mandarin-speaking customers, ensuring their satisfaction and loyalty. **Benefits**: - Competitive...
-
Mandarin/cantonese Speaking Customer Support
4 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Mandarin/Cantonese Speaking Customer Support (Airline project)** **Client Background:MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000-4,200+ KPI ALLOWANCE **Responsibilities**: - Provide primarily customer service based phone support to customers. - Activate and engage with client/customer...
-
Gaming Customer Support
1 week ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position**: Gaming Customer Support Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,400(Basic) - Up to RM500 (KPI Allowance) - Up to RM200 (Shift Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a Mandarin-Speaking Customer Support representative, you...
-
Mandarin & Indonesian Speaking Customer Support
4 weeks ago
Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time**Responsibilities**: - Maintains customer records by updating account information. - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Ability to present, persuade and communicate effectively. - Use provided tools and resources to resolve customer issues - Meet or exceed...
-
Customer Support
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Customer Support - Mandarin Location: Petaling Jaya Working hours: 7:30 AM - 4:30 PM Working days: Monday to Friday **Salary**: Up to RM8,000 **Requirements**: - Able to speak, read and write in Chinese (simplified and traditional) - SPM and above - Has customer service experience preferred **Responsibilities**: - Understand customer needs,...
-
Thai + Mandarin Customer Service Support
2 weeks ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**Open for Thai who can speak, read and write Thai + Mandarin.** Thai + Mandarin Speaker Inbound & Outbound Customer Support Location: Kuala Lumpur, Malaysia **Salary**: up to RM6000 basic Shift Timing PERMANENT NIGHT SHIFT (Supporting US market) Work Hour shift between 8pm to 8am, Monday to Sunday Working Roster 5 days per week, each shift is 9xhour...
-
Mandarin Trainer
3 weeks ago
Kuala Lumpur, Malaysia Fasih Mandarin Sdn. Bhd. Full timeSalary: RM2,300.00 - RM3,500.00 EXCLUSIVE PERKS: A full scholarship awaits those who do not possess the highest Mandarin teaching certification. **Responsibilities**: - To teach and train Mandarin to non-native speakers of all ages. - Evaluate students’ performances, including grading homework assignments and making notes of how well students...
-
Technical Support Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeWe are looking for a highly skilled Technical Support Expert (Mandarin Speaking) to join our team at Recooty. As a Technical Support Specialist (L2), you will provide top-notch customer service through various communication channels.Main Responsibilities:Offer timely and effective support to customers via phone, email, and chat platforms.Investigate complex...
-
(Mandarin) Customer Support
1 week ago
Kuala Lumpur, Malaysia Humanomics Sdn Bhd Full time**JINGDONG HOLDINGS MALAYSIA SDN BHD** **Kuala Lumpur** **Position: (Mandarin) Customer Support** **Salary range: RM3,000 - RM5,000 Basic Salary & Allowance + Overtime** **Working Day & Hour** **Monday to Friday, 9am - 6pm (OT if requires)** - Shipping and distribution business operations (daily docking/exception handling) - Professionally Interact with...
-
IT Customer Support
1 week ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position**: IT Customer Support (Mandarin / Cantonese) Company Background: Global BPO Company Location: Kuala Lumpur Tenure: Permanent **Remuneration**: - RM4,100(Basic) - RM500 (KPI Allowance) **Contact details**: Shunta Takai / EPS Consultants Malaysia **Job Summary** As a GDC Agent, your main job is to provide top-notch customer support for the...
-
Application Support Specialist
3 days ago
Kuala Lumpur, Malaysia Ceridian Full timeCeridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale. Makes Work Life Better is our brand promise, not only to our customers, but to our employees as well. Our flagship...
-
Customer Support Executive
3 weeks ago
Kuala Lumpur, Malaysia Swivelt Sdn Bhd Full timeOur client is a global leader in the next generation of digital services and consulting. This role is to represent a China internet company. We are looking for enthusiastic Customer Support Executive responsible to join our 7*24 team responsible for telephone answering, work order, IM group, etc., overseas customer consultation, provide solutions to...
-
Customer Support Mandarin Speakers
3 weeks ago
Kuala Lumpur, Malaysia Mindpec Full time**Job Title**: Mandarin Speaker (Freshers to 3 Years Experience) **Location**: [ KL And Penang ] **Salary**: 4,500+Shift allowance + KPI MYR per month **Shift**: Night Shift & Rotational Shifts **Working Days**: 5 Days a Week **Key Responsibilities**: - Provide high-quality customer support in Mandarin, addressing inquiries and resolving issues...
-
Customer Service Support
3 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive -Chat **Timings**:Day Shift (Permanent) **Industry**:NON-BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: customer support- Malaysian that can speak in Mandarin and Cantonese basic English, as staff will support TW market. - Must be able to type in...
-
Helpdesk Support
2 weeks ago
Kuala Lumpur, Malaysia NTT DATA Full time**Req ID**: 209416 We are currently seeking a Helpdesk Support (Mandarin Speaking) to join our team in Kuala Lumpur, Selangor (MY-10), Malaysia (MY). - Record, Update and Escalate Support issues to the next level in a timely manner. - Support all IT onboarding activities for end-users - Work with our internal IT Teams on system testing, integration and...
-
Executive, Customer Careline
3 weeks ago
Kuala Lumpur, Malaysia Mah Sing Group Berhad Full time**Responsibilities**: - Accurately register all enquiries/ complaints into Salesforce system. - Escalate enquiries/ complaints to respective person-in-charge in Central/ Northern and Southern region. - Follow up/ liaise with different departments to ensure the escalated cases are resolved. - Follow up with daily prospects/ customers in order to obtain their...
-
Mandarin Speaking Customer Service
4 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...
-
Mandarin Speaker Customer Support
6 days ago
Kuala Lumpur, Malaysia ETEAM INFOSERVICES PRIVATE LIMITED Full timeUrgent Hiring " Local Malaysian - Mandarin Speakers " for ~For Customer Service - Telecommunication ~Work Location is - KL Sentral ~24*7 Rotational Shift ( 5days work, 2 days off ) ~Minimum 1 year experience in Customer service (Telecommunication ) ~SPM and above can apply ~number of openings -10 ~Salary - 4000Rm WhatsApp to +60 34065...
-
Chat Support
2 weeks ago
Kuala Lumpur, Malaysia GrowthFn Full time**Job Title**: Chat Support - Mandarin Speaker **(Fluently read, write, and speak in both English and Mandarin)** **Location**: Kuala Lumpur, Malaysia **Salary**: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance **Language**: Mandarin + English **Working Hours**: 24/7 Rotational **Education/Experience Requirements**: - Degree...
-
Chat Support-mandarin Speaker
2 weeks ago
Kuala Lumpur, Malaysia growthfn Full timeWe are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...