![Malaysia Airports Holdings](https://media.trabajo.org/img/noimg.jpg)
IT Support Officer
3 weeks ago
**Date**:27 Nov 2023
**Location**: Sepang, 10, MY, 64000
**Company**:Malaysia Airports Holdings Berhad
**POSITION GENERAL SUMMARY**
- Responsible for ensuring all incidents reported resolve according to Service Level Objective
(SLO).
- Contribute to Control and Monitoring System (CMS) planning and development activities.
**ESSENTIAL POSITION FUNCTIONS**
- Understand the criticality of the subsystems and interrelation between the subsystems.
- Contributes in developing trouble shooting procedures and continuously improves the processes.
- Document system problems and resolutions for future reference.
- Involve in the testing of software, upgrades and changes as well as integration tests of the
subsystems.
- Recommends system solutions for operations and maintenance.
- Maintain confidentiality with regard to the information being processed, stored or accessed by the
CMS systems.
- Adhere to ISO, ISMS and OHSAS standards in doing day to day jobs.
**Key Challenges**:
- Meets customers and management’s expectations.
- Executes beyond area of control that contributes to system performance.
**Skills**:
- Good analytical abilities.
- Basic knowledge of computer, electrical, electronic and network skill
**Relevant Industries**:
**EXTERNAL**
- Diploma with minimum 1 year relevant experience
- At least 3 Principals
- CGPA > 2.8
**Education**:
**EXTERNAL**
- Diploma preferably with specialization in Computer Engineering/Electrical/Electronic/IT or
equivalent.
**Additional Information**:
**Open for Malaysian citizens only.**
**Applications should reach us no later than 4 December 2023.**
**Job Segment**:Testing, Operations Manager, Electrical, Manager, Technology, Operations, Engineering, Management
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