Special Duties Officer

Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...

The job scope for the position of Special Officer to CEO is multifaceted and includes executive support, policy development and analysis, strategic planning, stakeholder engagement, project management, communications, confidentiality, and discretion. The responsibilities - Supporting the CEO in managing and overseeing special projects; - Ensuring adherence...

**DUTIES AND RESPONSIBILITIES** - Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. - Assists in VIP’s arrival & departure. - Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. - Checks on registration...

**Basic Function** To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. **Responsibility and Authority** - Ensure that the pre check-in procedure is effectively carried out based on the set standard. That includes: - Rooms for leisure groups are blocked 2 days in...

Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques. - Promote the Hotel’s (and WYNDHAM generally) products and services. - Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region. - Develop and maintain a regular pattern of sales calls. - Prepare and execute action...

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Assist, help and supervise the Guest Service Supervisors, Guest Service Assistants, Cashiers, Concierge including those of Limousine Services and Valet Services. -...

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Assist, help and supervise the Guest Service Assistants, Cashiers, Concierge including those of Limousine Services and Valet Services. - Ensure there is a healthy and...

**Job Summary**: **Key Responsibilities** - **Confidentiality**: Handle sensitive information with the utmost discretion and maintain confidentiality at all times. - **Calendar Management**: Coordinate and manage the Director’s schedule, including meetings, appointments, and travel arrangements. - **Meeting Coordination**:Arrange and prepare for meetings,...

Duty Manager is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. - Checks on registration cards of arriving guests and ensures all information are properly filled at e-registration system. - Prepares and...

Supervises overall activities in the department especially during the absent of Head of Department - Supervises and delegates duties to supervisors and prepares work schedule for them. - Develops weekly host’ schedules, monitors team attendance and put up the leave calendar - Supervises all sections and improvements in operation where she/he finds...

Supervises overall activities in the department especially during the absent of Head of Department - Supervises and delegates duties to supervisors and prepares work schedule for them. - Develops weekly host’ schedules, monitors team attendance and put up the leave calendar - Supervises all sections and improvements in operation where she/he finds...

Duty Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

1. The job incumbent is required to perform diversified confidential secretarial duties and provide administrative support and assistance to the CEO, ensuring all aspects of the office are organized efficiently and effectively. 2. Maintain strict confidentiality and interact professionally with all levels of management, staffs and clients. 3. Prepare...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

**Responsibilities** **Front Office** **1 Guest Service** - Ensure provision of excellent guest service at all times - Maintains a friendly, cheerful and courteous demeanour at all times - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations **2 Front Desk** - Resolve guest issues, complaints, problems in a...

**Responsibilities** **Front Office** **1 Guest Service** - Ensure provision of excellent guest service at all times - Maintains a friendly, cheerful and courteous demeanour at all times - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations **2 Front Desk** - Resolve guest issues, complaints, problems in a...

Responsibilities: - To direct and supervise all activities within Hotel to ensure guest satisfactions delivered. - To maintain cleanliness in lobby and Front Office department throughout the shift particularly during shift change and commencement of morning operations. - To handle all guest complaints with tack and diplomacy at all times. - Liaise with...

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: - Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. - Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for...

Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : English Optional languages : Malay KEY TASKS - Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. - During their duty...