Call Center Customer Service

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

**Job Scope**: 1. takes calls from customers answering questions or addressing any concerns they may have. 2. handling inbound calls. 3. listening to customers needs or issues and providing helpful solutions to their problems. 4. Training provided. **Requirements**: 2. At least 1 year Call Center experience.

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor _ - Salary Range: RM4,500- RM5,000 (Offer based on experiences) _ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and...

-: - To attend an inbound calls to assist an inquiries from the customers in a call center environment.Identify and handle customer inquiries completely and accurately to the satisfaction of the customer.Educate the customer about the organization's products and services and direct them toward available resources for self-help.Maximize opportunities to up...

**Responsibilities**: - Phone operator - Telemarketing - call follow-up on existing and/or new patient database - Tele-consultation - Social Media, etc. - Manage patient complaints - Salesforce CRM System - Patient registration - Appointment scheduling - Appointment management - Demand / Supply evaluation - Change/reschedule appointments whenever...

Experience:Min 5 Years Shift: Rotational Shift **Responsibilities**: Assistance - Attend to incoming and outgoing communications promptly and courteously (telephone, e - mails, messenging etc...) - Proper use of the case management system to record down case activities and plan new tasks - Provide quality assistance solution to our customers - Able to work...

**Industry**: Insurance Company **Position**: Call Center Agent **Location**:Tun Razak Exchange, Kuala Lumpur **Working Hour**: Normal Working Hour **Salary range**: RM2,300 - RM3,500 **Responsibilities**: - Handling inbound call for customers' enquiries, issues or complaints. - Make ad-hoc outgoing calls to customers as required to resolve or...

We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Please call - **01137855358** to arrange an interview appointment. Office Located at:...

Job SummaryWe are looking for a highly skilled and experienced Mandarin Speaking Call Center Agent to join our team. As a call center agent, you will be responsible for handling customer inquiries, resolving issues, and ensuring that all customers receive a high level of service.The successful candidate will be a native Mandarin speaker with excellent...

We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Office Located at: Menara K1, Jalan Klang Lama, Kuala Lumpur. Landmark: Pearl...

**JOB DESCRIPTION** - Answer all incoming customer calls in a professional and efficient manner. - Comply with all company policies, departmental objective and procedures. - Liase with clearance agent on shipment's issue as and when needed. - Weekly pending report. - NSIN weekly reports & updates. - POD chasing with stations. - To raise NSIN & claims for...

Job Title: Call Center QA TrainerWe are seeking an experienced Call Center QA Trainer to join our team at Teleperformance.Responsibilities:Develop and deliver high-quality training programs designed to improve agent performance in a contact center environment.Collaborate with operations and quality assurance teams to identify areas for improvement and...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Patiently listen to customer's inquiries or problems - Deliver polite and accurate responses to customers in a timely manner - Foster and build relationships with customers - Follow company procedures, guidelines and policies set - To serve Singaporean customer **REQUIREMENTS: -** - EXCELLENT command of English (spoken & written) - Preferably with 1-3 years...

**Title: Call Center Consultant (Back Office)** **Duration: Permanent position** **Location: Petaling Jaya, Malaysia** **JOB DESCRIPTION**: **Phone operator ** - Telemarketing - call follow-up on existing and/or new patient database Tele consultation - Manage patient complaints. **Salesforce CRM System** - Patient registration. - Appointment...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

Provide excellent customer experience and maintain high level of service and professionalism at all times; - To attend to incoming calls from customers; - To attend to livechat enquiries from customers; - To conduct outbound call to list of customers; - Log all incoming requests or complaints in ticketing system; - Provide high service standards to meet...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

Manage large amounts of inbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by...

Outbound Call Center - **Immediate Hiring** **Job Scope**: - To contacted targeted customer to promote or upgrade product or service - Attend to customer inquires **Benefit**: - Office based on **TTDI Damansara**, **Cheras pandan Jaya** and **Bukit Bintang**: - Monday - Friday (9am - 6pm) / Saturday (9.30am-1.30pm) Alternate - Basic + Unlimited...