Japanese Speaking Technical Support
5 months ago
**ROLES & RESPONSIBILITIES**
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/ clients SLA demands are met.
**REQUIREMENTS**:
- Diploma or bachelor's degree (Non-IT background is acceptable)
- 0-2 years experience in relevant technologies and customer environments. Fresh graduates are encouraged to apply.
- Excellent verbal and written communication skills in Japanese
**JOB INFORMATION**
Industry: BPO Company
Working Location : Petaling Jaya, Selangor
Working Hours : Monday to Friday (8AM - 5PM)
Pay: RM5,500.00 - RM6,500.00 per month
**Language**:
- Japanese (preferred)
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