Import Manager
6 months ago
Job Responsibilities:
- Responsible for the formalities related to import and export business and follow-up.
- Responsible for the communication and coordination of customer complaints.
- Maintain strong relationships with customers, fostering loyalty and long-term partnerships.
- Proficient knowledge and experience in managing imports and exports operations.
- Take the lead in engaging with managing strategic customer interfaces, particularly with key accounts.
- Facilitate communication and collaboration with carrier contacts and monitoring on the performance of carriers.
- Work closely with various departments including Declaration dept, Documentation team, Delivery team and Account dept.
- Continuous improvement
- Compliance with standards
- Business Operational Management
- People Management
Requirement:
- Bachelor's Degree in any field.
- 10-12 years of experience in the Logistics industry.
- 5 years as a managerial experience.
- Excellent leadership to manage and lead the operation team
- Strong abilities in planning and organising.
**Salary**: RM5,000.00 - RM7,000.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- Import and managerial: 5 years (required)
License/Certification:
- Kurses Ejen Kastam (preferred)
Ability to Commute:
- Klang (required)
Ability to Relocate:
- Klang: Relocate before starting work (required)
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