Customer Business Solutions Manager

**Duties/Responsibilities**: - Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. - Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. - Measures team performance; communicates goals and quotas to team; encourages and motivates...

**Responsibilities**: - Raise Sales Force awareness and understanding of the Business Solutions and the use of its different modules (LINK, EDI, REPORTING) - Analyze customer needs in terms of Business Solutions and write related requirements. - Write requirements needs and/or functional requirements specification of Business Solutions systems evolution -...

A customer success specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover the root cause of a...

Industry : Training & Development Work Overview: * - Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies - Building business relationships with current and potential clients - Understanding client needs and offering solutions and support; answering...

**About the role**: Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International...

**Responsibilities**: - A customer success specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Typically a “people person,” by nature, they have a hybrid of soft and hard skills required to master technology and manage customer relationships. These professionals are driven to uncover...

Call centre supervisors oversee call centre employees, manage projects and understand technical aspects of the call centre activities. Leading Technology. Lasting Partnership It’s more than a slogan; it’s our way of doing business. Our approach to work is based on the philosophy of following a complete customer focused strategy. This sense of...

Proactive Customer Solutions is one of the exclusive marketing agency for few of Health Screening Centers. It will be our pleasure to be able to serve their clients and contribute our efforts to help our client to get become healthier. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

JOB RESPONSIBILITIES - Cold Call client using a given phone directory and explain important information to clients and present their benefits - Answer incoming calls from prospective customers - Ask pertinent questions to understand the customer's requirements - Invite customer for FOC health check at our "One Hub Health Screening Center" - Deal with...

B2 or C1 proficiency level of the target language as defined above with additional knowledge of English considered as a plus (the term “B2” and “C1” shall have the definitions set forth under CEFR, which can be updated and revised from time to time by the relevant authority) Leading Technology. Lasting Partnership It’s more than a slogan; it’s...

**About the role**: Participate in bid qualification and definition of the bid strategy Mid to large, complex or non-standard sales projects relating to all OBS Business Units solutions line (including in future OBS’s strategy BUs). Support customer facing team members to complete solution design validation and costing activities Maintain a thorough...

Experience: 0-6 Months in customer support( INBOUND) Working Hours: Mon-Fri (Normal Working hrs.) Job Description - Serves customers by providing product and service information and resolving product and service problems - Manage Inbound/Outbound phone calls. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships...

The Lead Business Analyst will be involved from initial scoping, discovery and documentation of requirements right through the post implementation and continuous improvements. Major Duties and Responsibilities '¢ Define, estimate and plan detailed approach to analysis work streams. '¢ Facilitation of requirements gathering workshops or discovery. '¢...

**Responsibilities**: - Nitco Solution are expanding our office in Bayan Lepas. - Position: Solution Architect - Nationality: Malaysian Only - Location Bayan Lepas**Salary**: range of RM 11,000 to RM 17,000 (we provide relocation allowance one time, annual bonus, career growth and medical coverage for staff and family) - Job Descriptions - Work as a...

Nitco Solution are expanding our office in Bayan Lepas. **Position**: Solution Architect **Nationality**: Malaysian Only Location Bayan Lepas **Salary**: range of RM 11,000 to RM 17,000 (we provide relocation allowance one time, annual bonus, career growth and medical coverage for staff and family) Job Descriptions Work as a Solution Architect in Global...

**Join us and be a Pos Malaysia Wira!** At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200 year old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team - someone who is up for the transformation challenge and...

Job ResponsibilitiesAs a Business Growth Associate, you will be responsible for sourcing leads from diverse channels, including online and offline platforms, referrals, personal contacts, and affiliations. You will also be required to deliver persuasive presentations to showcase tailored products and solutions to potential customers.

**Descriptions** - Providing pre-sales presentation, technical Q&A, and after-sales support services. - Delivering solution & service proposals that best meet the clients’ needs in terms of quality, price and delivery timeline. - Conducting vendor registrations for ELSA’s clients. - Working on tender activities including preparation and submission of...

**Offer description**: $ 3,000.00 (monthly) Other type of contract Full Time JOB RESPONSIBILITIES - Cold Call client using a given phone directory and explain important information to clients and present their benefits - Answer incoming calls from prospective customers - Ask pertinent questions to understand the customer's requirements - Invite customer for...

1. Minimum 3-5 years of experience performing BA functions for large scale program or initiatives in Multi National Company (MNC) 2. Demonstrate good understanding of risk management process (gross vs residual risk management), risk mitigations and facilitate risk challenge sessions. 3. Able to coordinate extensive business transformation projects in SEA 4....