Service Delivery Manager

About the RoleWe are looking for a skilled Service Delivery Manager IT to lead our service desk team in delivering exceptional customer experiences. As part of this role, you will oversee service desk operations, ensure high-quality service delivery, and drive continuous improvement initiatives. Your leadership skills and ability to motivate the team will be...

Service Delivery Manager (German speaking)Ensure best in class project delivery in line with the SOW ensuring smooth delivery of service, overall customer satisfaction and commercial success.Contact us directly if you have any questions about this open job position.ResponsibilitiesPrevious work experience (or equivalent) in project management and Service...

Job DescriptionWe are seeking a skilled Service Delivery Manager to join our team. As a key member of our operations group, you will be responsible for the setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business.Your primary focus will be on understanding and owning every...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI's and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management, prompt billings, and ensuring...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

IT Service Delivery Manager page is loadedIT Service Delivery ManagerLocations: Petaling JayaTime Type: Tempo integralPosted On: Publicado ontemTime Left to Apply: Data de término: 31 de março de 2025 (18 dias restantes para se candidatar)Job Requisition ID: 202502-103725Roche fosters diversity, equity and inclusion, representing the communities we serve....

Job SummaryWe are seeking an experienced IT Service Delivery Manager to oversee the effective operation and continuous improvement of our IT Service Management (ITSM) platform.Critical Tasks:Manage ITSM Platform: Oversee the IT Service Management (ITSM) platform to ensure its effective operation and continuous improvement.Support Team Management: Lead and...

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

Service Desk Service Delivery Manager page is loadedService Desk Service Delivery ManagerApply locations Malaysia, Petaling Jaya time type Full time posted on Posted Yesterday job requisition id R10062761ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two...

Randstad (Schweiz) AG is seeking an Engineering Services Delivery Manager to oversee the delivery of engineering services. The successful candidate will have expertise in project management, design, and consulting.Job Responsibilities:Develop and implement project delivery strategies.Liaise with project teams to ensure seamless project execution.Monitor and...

Service Delivery ExecutiveAs a Service Delivery Executive, you will be responsible for ensuring the successful delivery of projects in line with Service Level Agreements (SLAs) and customer expectations. You will lead assigned teams to implement all requirements of the customer contract, defining, planning, tracking, and managing assigned projects and...

About UsConvergint is a leading global systems integrator dedicated to delivering exceptional service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide range of solutions to enterprise customers.Main Responsibilities:Total client satisfaction through proactive issue resolution.Coordinate projects according to...

Key ResponsibilitiesThe successful candidate will have a strong background in Delivery Service Executive and will be responsible for the setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business.As a key member of our operations group, you will understand and own every...

Project management and managed services contract scope & delivery management - Work with prospects / customers and solution design / solution architect / pre-sales team to ensure project (from herein “project” refers to one-time implementation projects and also managed services contract scope and delivery) scope of work meeting prospects' / customers'...

Job Description:The Business and Operation Lead is responsible for overseeing the day-to-day operation of shared services center, ensuring seamless service delivery and optimizing business processes.Main Responsibilities:Ensuring Efficient Service Delivery: Managing staff and resources to meet SLAs and performance targets.Driving Continuous Improvement:...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

Service Delivery ExpertWe are seeking a skilled and experienced Service Delivery Expert to join our team at SummitNext Technologies Sdn Bhd. In this role, you will be responsible for delivering exceptional customer service and support to our clients.This position requires strong problem-solving skills, excellent communication abilities, and the ability to...

Job DescriptionReporting to the Senior Manager, you will oversee the IT Service Management platform to ensure its effective operation and continuous improvement.The Critical Tasks You Will Perform:Manage ITSM Platform: Oversee the IT Service Management platform to ensure its effective operation and continuous improvement.Support Team Management: Lead and...

The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes.ResponsibilitiesEnsure consistent and reliable service delivery to customers, implementing processes for continuous improvement, and...