Officer, Ito Case Management

**Officer, ITO Case Management** **(**220006VR**)** **PRIMARY LOCATION**: MALAYSIA-SELANGOR-PETALING JAYA **OTHER LOCATIONS**: MALAYSIA-SELANGOR-PETALING JAYA **ORGANIZATION**: AXA Partners - AP Specialized Insurance **CONTRACT TYPE**: Regular **SHIFT**: Rotating SCHEDULE**: Full-time **DESCRIPTION** **Key Responsibilities** - To provide efficient...

**Key Responsibilities** - To provide efficient and professional customer service by upholding the Business Unit’s service standards. - Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives to customers. - To organize and coordinate the medical assistance services such as inpatient, outpatient,...

**ROLES & RESPONSIBILITIES** - Manage and maintain Windows server infrastructure for clients within the Japan Account ITO portfolio. - Provide proactive monitoring and support to ensure the stability, performance, and security of Windows server environments. - Utilize strong Japanese language skills to effectively communicate with clients and internal teams,...

Austral Migration Consultancy is one of the **top immigration law firms** in South East Asia with offices in Singapore, Malaysia and Australia. We specialise in providing visa-related services to clients from all around the world with the aim of helping them emigrate to Australia or Canada. - Provide an understanding of relevant migration legislation,...

Austral Migration Consultancy is one of the **top immigration law firms** in South East Asia with offices in Singapore, Malaysia and Australia. We specialise in providing visa-related services to clients from all around the world with the aim of helping them emigrate to Australia or Canada. - Provide an understanding of relevant migration legislation,...

We have great people here and are looking for more. Come join us - you will love it! Position Purpose Statement Client Case Executive, you will act as a liaison to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems, troubleshooting, and resolving complications. The Client Case...

Client Case Manager (Chinese & Cantonese) **We have great people here and are looking for more. Come join us - you will love it!** **Position Purpose Statement** As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end...

We have great people here and are looking for more. Come join us - you will love it! Position Purpose Statement As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems, troubleshooting,...

We have great people here and are looking for more. Come join us - you will love it! Position Purpose Statement As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems, troubleshooting,...

**What is your role**: - Coordinate and oversee aeromedical transport cases independently from start to end. - Be the first point of contact for our clients who require medical or travel assistance. - Be responsible for your allocated cases within the working hours and be responsible in managing the task. - Able to coordinate and access medical claims...

Austral Migration Consultancy is one of the **top immigration law firms** in South East Asia with offices in Singapore, Malaysia and Australia. We specialise in providing visa-related services to clients from all around the world with the aim of helping them emigrate to Australia or Canada. - Provide an understanding of relevant migration legislation,...

Responsible for day-to-day operations of the Property Management Office finance & accounting matters; - Preparation of full-set of Account; - Preparation of cash flow projection & monthly management reports; - Preparation of year end closing accounts on timely basis; - Preparation of audit schedule and check tax computations prepared by the tax agent; -...

**Responsibilities** - Train, supervise and support office staff, including virtual front office, customer service, reservation and sales agents - Schedule shifts - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Manage sales target - Manage customer satisfaction - Keep updated...

**Officer, Data and Report** **(**220008U6**)** **PRIMARY LOCATION**: MALAYSIA-SELANGOR-PETALING JAYA **ORGANIZATION**: AXA Partners - AP Services & Assistance **CONTRACT TYPE**: Regular **SHIFT**: Day Job SCHEDULE**: Full-time **DESCRIPTION** - Responsibilities - Adhere to agreed TAT for Data Processing - Adhere to agreed TAT for Card printing -...

Responsibilities - Adhere to agreed TAT for Data Processing - Adhere to agreed TAT for Card printing - Perform verification for operations team (i.e. TPA, ITO, Mediclinic) - Check and create plan codes based on Schedule of Benefits - Escalate complex issues to Data Department superiors - Assumes the Agent role of the department in the delivery of services. -...

Identify, understand, and communicate to the Renewable Energy business, customer issues which are critical. - Work effectively in a team environment with Commercial Operations, Technical Operations, Engineering, Finance, OTR (Order to Remittance) and Services to insure the most efficient use of all resources. - Integrate broader products and services into...

**Responsibilities**: - Handling inquiries from various department relating to disciplinary issues, staff grievances, labor disputes, counselling at work place, and carry out investigation on the cases. - Assist to implement effective disciplinary policies and procedures. - To manage and maintain disciplinary record of staff. - Issuing disciplinary notices...

Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date. DEBT COLLECTION AGENCY Our Queby Recovery Management specialist in supporting clients on overcoming the challenges of taking steps against the debts. These may include language barriers and varying laws in different jurisdictions, or...

**Job Description**: - Responsible to maintain and update database. - Organize filing system for important and confidential documents. - To deal with printing and scanning of documents. - Prepare reports as assigned. - To liaise with the legal advisors and Managers on the allocation of cases. - Tracking timely follow up and updating of the case allocation...

Act as the first point of contact for the members, clients, service providers - Respond to phone calls within agreed client SLA and offering appropriate solutions and information - Respond to faxes within the agreed TAT and ensure cases are being processed - Respond to chat within the agreed TAT and ensuring clients receive proper information - Calls are...