Savedesk Retention Agent
4 hours ago
**Requirements**:
- Min SPM and above
- Min 1 year experience in savedesk/retention
- Able to work for 3 months (renewable)
**Responsibilities**:
- Perform outbound call to customer (list provided) in order to retain customer.
- Follow-up on complex cases to ensure customer satisfaction and remain as company's valued customers.
- Listen, probe and question in order to clarify and understand customer needs.
- Proactively promote company's products and services whenever needed.
**Benefits**:
- Annual Leave
- Training Provided
- Career development
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