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Rental Operations Specialist
2 weeks ago
**What we seek**:
**Responsibilities**:
- Manage and monitor the day-to-day operations of our platform rental services, ensuring seamless functionality and user satisfaction.
- Oversee daily rental transactions, ensuring accuracy in documentation and adherence to technical specifications.
- Provide prompt and efficient technical assistance to users, contributing to a positive customer success experience.
- Optimize and automate the rental operational process to enhance efficiency and user experience.
- Act as a bridge between users and the IT team, providing valuable feedback for ongoing UI/UX improvements.
**Requirements**:
- Deep passion for start-up culture and technology.
- High energy, organizational prowess, independence, and quick learning ability.
- Possess an innate curiosity and a desire to unravel and comprehend problem statements, regardless of their complexity.
- Self-motivated and capable of working autonomously in a dynamic environment with mínimal instruction.
- Excellent communication, writing, and presentation skills. Chinese speaking will be a bonus
**Job Types**: Full-time, Permanent, Contract, Internship
Pay: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
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