Supervisor-operations

6 months ago


Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Número de Empleo** 24044482

**Categoría de Empleo** Rooms & Guest Services Operations

**Ubicación** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VER EN MAPA

**Horario** Full-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Non-Management

Completar los informes del cajero designado y los informes de cierre en el sistema informático. Revisar el registro de turnos de los empleados y los libros de memos diarios y documentar la información pertinente en los registros. Contactar a la persona o al departamento apropiados (p. ej. Botones, Departamento de Limpieza), según sea necesario, para resolver las llamadas, las solicitudes o los problemas de los huéspedes. Procesar todos los registros de ingreso de los huéspedes mediante la confirmación de las reservaciones en el sistema informático, la verificación de la identidad de los huéspedes, solicitar una forma de pago, asignar las habitaciones y entregar y activar las llaves de las habitaciones. Vender una habitación o alojamiento a los huéspedes que no tengan reservaciones según la disponibilidad. Asegurarse de que las tarifas se ajusten a las normas del mercado y que se documenten todas las excepciones. Asegurarse de que las cuentas provenientes de los distintos puntos de venta (p. ej., gimnasio, tienda minorista) se escaneen y se carguen a la cuenta de la habitación. Asistir a la gerencia en la capacitación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas". Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; realizar capacitaciones y obtener certificaciones de seguridad. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo o durante toda la jornada de trabajo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 25 libras o menos.Ejecutar otros deberes de trabajo razonables solicitados por supervisors.

AAPTITUDES DESEABLES

Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).

Experiência laboral afín: Al menos 1 año de experiência laboral afín.

Experiência como supervisor: Al menos 1 año de experiência como supervisor.

Experiência como supervisor: Ninguna
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._

En Renaissance Hotels, creemos en ayudar a los huéspedes a disfrutar del ADN de las zonas que visitan. Los huéspedes vienen para descubrir lo inesperado, sumergirse en una nueva cultura o, simplemente, aprovechar al máximo una tarde libre. Ven los viajes de negocios como una aventura, porque así ven cualquier viaje. Mientras otros se conforman con lo habitual, nuestros huéspedes ven la oportunidad de llevarse a casa una gran historia. Igual que nosotros. Buscamos a exploradores espontáneos que se unan al equipo para acercar el alma del vecindario a nuestros huéspedes. Si te atrae la idea, te invitamos a descubrir las oportunidades de empleo de Renaissance Hotels. Al unirte a Renaissance Hotels, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y **te convertirás** en tu mejor versión.



  • Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...


  • Kuala Lumpur, Malaysia BID Operations Full time

    BID Operations is looking for a talented individual to join our team as a Client Funds Settlements Officer. BID Operations is committed to providing top-notch technology, customer service, accounting & operations, and risk & compliance services to our clients. As a Client Funds Settlements Officer, you will play a critical role in ensuring efficient and...


  • Kuala Lumpur, Malaysia BID Operations Full time

    BID Operations is looking for a talented individual to join our team as a Client Funds Settlements Officer. BID Operations is committed to providing top-notch technology, customer service, accounting & operations, and risk & compliance services to our clients. As a Client Funds Settlements Officer, you will play a critical role in ensuring efficient and...


  • Kuala Lumpur, Malaysia BID Operations Full time

    Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. - Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. - Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex...


  • Kuala Lumpur, Malaysia BID Operations Full time

    **Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...


  • Kuala Lumpur, Malaysia BID Operations Full time

    **What A Day Looks Like**: ***: - **Daily Funding reviews and processing.** ***: - **Daily data reconciliation and generation of reports.** ***: - **Statistics collation and analysis.** ***: - **Identify, analyse, and report abnormal funding situations or issues.** ***: - **Risk Analysis from a Funding Standpoint.** ***: - **Case...

  • Operation Supervisor

    5 months ago


    Kuala Kangsar, Malaysia SAYONG RESORT SDN BHD Full time

    Tugas dan tanggungjawab Operation Supervisor Tanggungjawab: 1. Bertanggungjawab ke atas operasi keseluruhan Jabatan di bawah OS. - Facilities Management - Front Office - Housekeeping - Security 2. Mengurus semua aset di bawah pengurusan Sayong Resort Sdn Bhd. 3. Mengurus semua urusan melibatkan perancangan dan pembangunan aset Sayong Resort. 4....

  • Operations Supervisor

    5 months ago


    Kuala Lumpur, Malaysia Clasquin Full time

    **PASSION, ENTREPRENEURSHIP, RELIABILITY, PROACTIVITY, ACCURACY** Are you **passionate** about the freight forwarding industry, with excellent relationship and real business skills? Are you interested in working for a medium-sized international company, showing a clear strategy and double-digit growth for 20 years? Do you feel in line with our Motto: The...

  • Store Supervisor

    2 months ago


    Kuala Lumpur, Malaysia Royal Selangor International Sdn Bhd Full time

    **Junior Operations Executive (Supervisor Role)** **Key Responsibilities** - Lead and oversee a team of retail associates to meet operational and sales targets. - Enhance customer service by creating a welcoming and engaging shopping atmosphere. - Monitor and manage inventory levels effectively. - Conduct staff training, continuous coaching, and performance...

  • Back Office Associate

    7 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Are you prepared to step into a key role that merges language proficiency with operational excellence? BID Operations is in search of a Back Office Associate proficient in both Mandarin and English to contribute to our esteemed operations. As a Back Office Associate, your role will be pivotal in ensuring impeccable client support and operational efficacy....


  • Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...


  • Kuala Lumpur, Malaysia BID Operations Full time

    **About Us** Introducing BID Operations, your trusted partner in providing comprehensive technology, corporate function solution, accounting & operations, and risk & compliance services to support our customer business growth! Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. We...

  • Funding Associate

    6 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

  • Data Analyst

    5 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...


  • Kuala Lumpur, Malaysia BID Operations Full time

    We are seeking an experienced and dynamic HR Consultant oversee staff performance, administrative operations, and office management as location HR. This multifaceted role requires a strategic thinker with a strong background in HR management and efficient office operations. The HR Consultant will be responsible for fostering a positive work environment,...

  • Back Office Associate

    5 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Introducing **BID Operations**, your trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our customer business growth! Founded on the year 2013, with the headquarters based in Sydney, our relentless focus on streamlining and simplifying processes ensures we meet our...

  • IT Technician

    6 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    **Key Responsibilities**: - Install and configure computer hardware, software, systems, networks, printers, and scanners. - Monitor and maintain computer systems and networks, responding in a timely manner to service issues and requests. - Provide technical support across the company to ensure optimal operations. - Set up accounts for new users and assist...


  • Kuala Lumpur, Malaysia Podigy Sdn Bhd Full time

    **Production & Operation Supervisor** **Responsibilities**: - Receive job orders and ensure timely delivery and handover at all times. - Coordinate with office on material requisition and optimize consumption and ensure no wastage. - To control, assign task to workers and oversee day-to-day operations and production. - Conduct quality checks & ensure...

  • Web Developer

    5 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Introducing **BID Operations**, your trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our customer business growing! Founded on year 2013, with the based headquartered in Sydney, our relentless focus on streamlining and simplifying processes ensures we meet our...

  • Ui/ux Designer

    5 months ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Introducing **BID Operations**, your trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our customer business growing! Founded on year 2013, with the based headquartered in Sydney, our relentless focus on streamlining and simplifying processes ensures we meet our...