Customer Service Lead

掌握较强的专业知识,把控客户需求和情绪,为其提供优质专业的服务- 对客户与组员所提问题的解答要礼貌、热情、迅速,并做到语音清晰,平等待客,耐心细致- 依据公司准则,以邮件或线上方式,处理产品相关咨询,投诉或任何有和产品相关的问题-...

We established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization. **BENEFITS: - ** - Travel opportunity...

We established since 2000, we are well established company. We develop customer base and give marketing solutions for cooperate company in Banking industries, Telco industries and NGO. With 22 years of experience we trained and develop fresh individual to Executive and Senior Executive to lead our Organization.**BENEFITS: - * Travel opportunity (Domestic and...

Job descriptionJob Overview: Customer Service Live Chat cum Copywriter. You will be responsible for engaging with our customers through live chat support and crafting compelling written content to enhance our brand messaging.Responsibilities:Live Chat Support: Provide prompt and effective customer support through live chat channels.Address customer...

Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

Company Overview:Job Descriptions: Conduct followup calls or chats for customers who have expressed interest in specific products or services. Provide detailed product information and address customer inquiries effectively. Proactively identify opportunities to upsell and crosssell related products and services during customer interactions. Offer...

_Location:_Sunway Visio_- Operation Hours:_9am-6pm | 5 days work per week including weekend_Primary Job Functions: Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile Keep the customer's privacy and protect customer...

**(Together we Create the future.)** **V Create Asiawide Group is an organization specializing in marketing, client acquisition and strategic business intelligence solution for our clients across a range of industries. We owe much of our success to our innovative and progressive approach to our clients' customers. Our forte is providing solutions and...

Able to speak and read in mandarin Answering all calls to our dedicated customer service lines Responding to billing enquiries Reminding customers to pay debts Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions and alternatives within the time...

Process customer's orders/enquiries timely and accurately Ensure customer's orders are correctly & timely updated in the system Ensure customer's orders are dispatched in best route (transport plan) to optimize freight cost Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters Handle shipping...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

**Customer Service and Attend to Enquiries** - Receive customers’ enquiries (walk-in or via telephone) and provide the information required - Providing clear directions of Hospital’s facilities to customer upon inquiry - Handling customer/patients’ queries and providing clear explanations and information - Assisting patients by directing the customers...

Customer Service and Attend to Enquiries Receive customers' enquiries (walkin or via telephone) and provide the information required Providing clear directions of Hospital's facilities to customer upon inquiry Handling customer/patients' queries and providing clear explanations and information Assisting patients by directing the customers to the respective...

Customer Service and Attend to Enquiries Receive customers' enquiries (walkin or via telephone) and provide the information required Providing clear directions of Hospital's facilities to customer upon inquiry Handling customer/patients' queries and providing clear explanations and information Assisting patients by directing the customers to the respective...

Handling incoming calls and enquiries promptly from Postpaid customers accurately and professionally.- Follow up and resolve customers complaints and ensure it is close to satisfaction. Handling general enquiries exp: billing, account, promotion etc. Follow up and resolve customers complaints and ensure it is close to satisfaction. Work closely with team...

A leading of Medical Industry is seeking **Customer Service Executive in call center **at Shah Alam **Highlights**: - Attractive remuneration package **Requirements**: - Malaysian only (18-35 years old) - Minimum Diploma holder - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia - Have own...

Responsibilities: Respond to customers' enquiries Identify and assess customers' needs to achieve satisfaction To prepare quotations and billings for Customer To update quotation listing and follow up with clients on it. To assist clients in addressing their issues. To escalate queries and concerns of client(s). To be able to manage the task as assigned...

**Benefits**: - Shift allowance - OT Claim - Hospitalization and SurgeryGroup term life - Medical claim - EPF - SOCSO **Requirements**: - Min. SPM/Diploma in any field - At least 1 year experience in call center - Can start immediately **Job scope**: - Supporting on telco matter in call center role. - As a critical front line position, responsible for...