Associate, Order Management

5 days ago


Subang Jaya, Malaysia Elabram System Full time

**_Your Responsibilities: _**:

- Reviewing and processing all incoming orders accurately, including but not limited to confirming
contact and billing information, pricing, promotions, as well as in compliance with the
documented procedures.
- Responsible for reviewing orders to identify and prevent potential downstream issues that
could negatively impact the customer or business
- Receive and distribute incoming customer orders, communicating order entry and fulfillment
issues with Sales and Customer Experience members as required.
- Ensure record accuracy by maintaining data integrity during the order entry process;
responsible for data scrubbing when appropriate.
- Accept, evaluate and route periodic customer inquiries, following up to ensure satisfactory
closure.
- To liaise and work closely with various stakeholders’ to ensure smooth submission process
- Ability to identify and highlight as-is process improvement to close the process gap with
respective stakeholders’ to ensure quality delivery to customers.
- To liaise and work closely with various stakeholders’ to ensure smooth submission process.
- Supporting the Team Lead to ensure a smooth operational flow in the Order Processing
- Managing & Safekeeping of Enterprise Concept Paper, Sales Bidding Tools & Operational
Template.
- Carry out any other duties reasonable within capability as required and assigned

**_Your Merits: _**:

- Diploma/Degree holder in any discipline.
- Good communications and writing skills
- Knowledge in Computer Literacy, MS Office Word & Excel
- Knowledge of terms in marketing, commercial law, compliance standards will be added advantage

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,000.00 - RM2,300.00 per month

Schedule:

- Day shift

Application Question(s):

- We must fill this position urgently. Can you start immediately?

**Experience**:

- Admin/Order Management: 1 year (preferred)



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