Operations Command Center Analyst

Our Global Operations Command Center function needs an Operations Command Center Analyst to join our growing team in Kuala Lumpur, Malaysia. We are looking for a professional with a mix of experience in both information technologies and business administration. **Duties and Responsibilities**: - Serve as a liaison and strategic change agent for the...

**Operations Command Center Analyst** You are naturally detail-oriented, innovative and pragmatic. Leverage data while overseeing operational and technical escalations, driving the team towards a resolution while mitigating future risks. Your broad responsibilities will include working with client service managers or executives to gather additional...

Job Description: - Serve as a liaison and strategic change agent for the Operations Command Center by working across regions and departments at all levels, to identify root causes, trends, and potential sources of problems, then owns the execution of projects to effect change. - Take responsibility to share experiences with peers through knowledge...

Level 1 Application Command Center Lead Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the...

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and...

**Responsibilities**: - Collaborate with cross-functional teams to gather campaign assets, both online and offline, and ensure timely delivery. - Communicate with internal and external groups to ensure marketing materials comply with regulations. - Identify issues, risks, and benefits of website content and functionality updates, and outline business...

**Workforce Management Analyst** **Job Type**: Permanent **Experience**: 3-4 Years **Division **:GLOBAL WORKFORCE MANAGEMENT **Report To**: MANAGER, TEST HOURS MANAGEMENT **DUTIES & RESPONSIBILITIES**: - Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are - met. - Drive overall reduction of cost by...

Analyst, Accounting Operations **Company**: MMC Corporate **Description**: **Analyst, Accounting Operations (Payables/Receivable)** **What can you expect?** - Be a part of a regional accounting operation team - Elevate your accounting processing knowledge - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in...

Operations Analyst - Claims **Company**: MMC Corporate **Description**: **Claims Operations (Supporting Hong Kong)** - Processing General Insurance (Non-Motor) Claims includes, verifying claim documentation, evaluating claim eligibility, determining coverage parameters, and calculating appropriate claim settlements. - The ultimate objective is to...

Support the Control Room Manager in all aspects of the Service within the remit provided by Head of Safety, Security & Services. Ensure a five-star service on all levels. - To Supervise Control Room Operations. Main Responsibilities - Work closely with the Control Room Manager, Duty Security Manager, Security, and Control Room Officers to help project and...

Support the Control Room Manager in all aspects of the Service within the remit provided by Head of Safety, Security & Services. Ensure a five-star service on all levels. - To Supervise Control Room Operations. Main Responsibilities - Work closely with the Control Room Manager, Duty Security Manager, Security, and Control Room Officers to help project and...

**Requirements** - High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated. - Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus. - Proven experience as call center manager or similar position. - Experience in customer service is required. - Knowledge of performance evaluation and customer...

Business Analyst - Project Management Operations (Supporting Hong Kong) **Company**: Marsh **Description**: **Project Management** - Responsible for overseeing and executing various projects related to operational and technological improvements. - Work closely with stakeholders to define project goals, develop project plans, allocate resources, and manage...

Business Analyst - Project Management Operations (Supporting Hong Kong) **Company**: MMC Corporate **Description**: **Project Management** - Responsible for overseeing and executing various projects related to operational and technological improvements. - Work closely with stakeholders to define project goals, develop project plans, allocate resources, and...

Monitor, coordinate, track, respond and manage security events and incidents according to prescribed procedures and processes, and provide real-time situation awareness to key stakeholder(s). - Manage all inbound and outbound simultaneous omnichannel communications in a timely and professional manner, and processing requests in accordance to the prescribed...

1+ years of computer hardware troubleshooting and repair experience - 1+ years of computer networking experience - High school or equivalent diploma - Engaged in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning. Key job...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

**JOB TITLE : WORKFORCE MANAGEMENT (WFM) ANALYST** **DIVISION : GLOBAL WORKFORCE MANAGEMENT** **REPORTS TO : MANAGER, TEST HOURS MANAGEMENT** **GENERAL SUMMARY**: Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing levels as necessary and supporting a global strategy...

-Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth...

-Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the...