Assistant Manager

7 months ago


Kuala Lumpur, Malaysia Herbalife Full time

Overview:
Position Description:
- Clearly understand the Demand Generation (planning & execution) and wider HN event & campaigns objectives, plus research internal and external insights, to develop a need-based events strategy, ensuring that our events programme clearly demonstrates delivery against our key KPIs.
- Lead with innovation and creative thinking to both the strategic and execution models
- Lead the end to end organisation and management of all Demand Generation (planning & execution) events across all aspects.
- Create evaluation matrix and briefing documents
- For events outside of Demand Generation, lead & collaborate with other department colleagues, to build
- and implement a self-serve model, including pre event evaluation, planning, streamlined processes, reporting and evaluation
- Lead and work with GSS, Metrics, FP&A, Finance and Sales communication teams to deliver pre event and post event
- campaigns to drive awareness and increase reach/impact
- Lead and manage budget successful and be cost-effective, paying attention to budget and time constraints
- Manage the development and use of databases and own events management tools
- Some local & regional travel with occasional nights working away from home should be expected
- Actively seek high quality event opportunities to deliver business needs
- Measurement and analysis of activity against pre-defined targets. Be able to draw conclusions and actively make recommendations to drive improvements
- Produce weekly and monthly summaries for stakeholders
- Create detailed quarterly report and annual forecast for FY budget planning
- Source and negotiate with vendors and suppliers
- Approve all aspects before the event including approval from GSS, Sales Director, Legal & Country GM where required
- Pro-actively seek opportunities to gain knowledge of each area of the business
- Ensure compliance of any data
- Identify any areas of risk, controls needed and flag to risk champion. Actively manage these to conclusion
- Ensure Health and Safety requirements are adhered to and certificates for events are secured as needed ( Events & Country Vacations)
- Work on all the event coordination alongside existing and new suppliers and agencies
- Evaluating the effectiveness of events based on attendance statistics and feedback from attendees
- Coordinating all aspects of an event to ensure that it meets all requirements and deadlines
- Resolving issues during an event by communicating with event staff, management team members & vendors
- Managing budgets, timelines, and staff to ensure that events are successful
- Produce detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing and budgets)
- Research venues, suppliers and contractors, then negotiate prices and hire
- Manage and coordinate suppliers and all event logistics
- Manage all pre-event planning & organising internal team meeting & guest speakers briefing
- Coordinate internal team & vendors and troubleshoot on the day of the event to ensure that all runs smoothly and to budget
- Manage a team of staff, giving full briefings
- Make sure that insurance, legal, health and safety obligations are followed
- Produce post-event evaluation to inform future events
- Research opportunities for new clients and events.

Additional Duties during events:

- Lead in planning & reviewing audition material.
- Maintains and manages rehearsal calendar & schedules for President’s team, Guest Speakers & Panellists.
- Lead & assists in overseeing technical run-throughs directly.
- Oversees the organization and design of the stage prior to event.
- Addresses and resolves any technical difficulties during rehearsals and performances.
- Provides stage directions and cues during rehearsals and performances as necessary.
- Maintains log of daily rehearsal activity, script changes, and official performances.
- Ensure that all technical details are executed safely.

Qualifications:

- At least 6 8 years of experience of managerial experience, preferably in direct selling or MLM or Customer Service and / or Sales, Marketing environment (eg. Hospitality, courier services, banking, airline)
- Organized with excellent time-management skills, strong leadership and with good problem solving skills
- Good tri-lingual communication skills English, Chinese and Malay
- Excellent interpersonal skills, able to work effectively across all levels of the organization.
- Flexibility with long working hours is important-ability to work in occasional weekends and holidays. Must be able to travel internationally as deemed required.
- Computer literacy (Word/Excel/Powerpoint)
- Able to operate well and manage effectively in a matrix organization



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