Customer Relations

Customer Relations Manager: Overview: Build and maintain strong customer relationships. Address concerns, collaborate with teams, and ensure customer satisfaction. **Responsibilities**: *Enhance customer satisfaction and retention. *Act as a link between customers and internal teams. *Identify upselling opportunities. *Analyze feedback for...

Location : BMW Cyberjaya Work with all relevant parties in customer complaint and enquiry resolution. - Draft and issue customer correspondence within agreed time frame which includes but not limited to legal reply. - Work closely with legal department on legal cases and this includes coordinating with the relevant department to obtain information for case...

**BE PART OF HCK PROPERTIES!** HCK Capital Group has grown into one of the country’s most prominent property developers with its niche concepts involving education, smart and green city elements, showcasing its ability to do the right thing and do things right, and differently. Within a short period of time, HCK as a listed entity has joined the league...

**Be Part of the HCK!** HCK Capital Group has grown into one of the country’s most prominent property developers with its niche concepts involving education, smart and green city elements, showcasing its ability to do the right thing and do things right, and differently. **ROLES & RESPONSIBILITIES** - Execute and manage the full Vacant Possession (VP)...

Able to communicate effectively over the phone in order to generate prospects/leads and identify potential leads - Perform outbound sales calls in relation to clients' products to potential leads. - Capable of working under pressure and meeting challenging monthly growth targets - Maintaining good customer relationships and the ability to influence the...

**Purpose**: The Customer Success Specialist supports our customer’s daily operations, delivering all relevant services to the customer from product ordering till collection of cash. **Accountabilities**: - Take ownership for the resolution of complaints, feedback and compliments. - Handle transaction queries, self-serve queries and general loyalty...

**Job Summary**: Customer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. **Accountabilities**: - Deliver end-to-end customer support, from contract and account set-up, to order and payment. - Accountable for Bid and Tender, Contract Management, Pricing, Data...

Mandarin-English Customer Service Specialist (Travel Project) - Location: Cyberjaya, Malaysia - Shifts: Rotational, including weekends - Responsibilities:Provide exceptional customer support for a travel-focused project, offering assistance in both Mandarin and English. Assist travelers with booking inquiries, flight reservations, hotel accommodations, and...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products - Exceeding customer expectation in terms of customer service & accurate information. - Addressing queries, complaints, and recommendations furnished by customers. - Deferring to management in...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

**Job Summary**: Customer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. This role requires you to converse in Cantonese as you are working with the Hong Kong Markets. **Accountabilities**: - Deliver end-to-end customer support, from contract and account...

**Job Scope**: - Good & Experience in closing Sales. - Provide professional customer support. - Attending and communicating promptly to customer’s needs and queries. - Acknowledging and resolving customer feedback and concerns. - Good & master in following up with customer - Communicating and coordinating with team and management. - Ensure customer...

**The Role**: About Customer Operations: Customer Operations is the umbrella organization for the Downstream customer-related processes, which encompasses the entire chain of customer-facing activities. We partner with more than a dozen Downstream businesses and functions, including Lubricants, Marine, Aviation, Specialties, Retail, Fleet Solutions, Trading...

RESPONSIBILITIES 1. Developing positive relationships with all customers. He/she will be the single point of contact for customers and BDC management to call upon for all customer related matters, such as incident reporting and monthly reporting. 2. To understand all the client Delivery items and work with all departments to deliver all tasks timely,...

Job Descriptions - Responsible for technology leadership, expertise and support for Customer IAM services and products. - Technical SME in supporting Customer IAM services, products and operations. - Drive continuous enhancements and technological innovations for Customer IAM service. - Manage and own an appropriate suite of standards and procedures for the...

**Job Description for Customer Services Executive** As a Customer Services Executive, you will be responsible for ensuring exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. Your primary goal is to uphold the company's reputation for outstanding customer service and...

**Associate - Customer Support for Interpretation & Translation Support** - A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers. - Provides meaning-for-meaning interpreting. - Follows interpreter protocols as per...

**Job Details**: - Location: Cyberjaya - Contract Duration: 6 months (renewed/extended based on business needs) - Working Hour: Monday - Friday, 8.30am-5.30pm OR 9am - 6pm - Offered Salary: Up to RM 3,200.00 **Responsibilities**: **General Inquiries**: - To handle and resolve all queries relating to marketing activities. - Troubleshoot and resolve...

**Why work at Deriv** For 25 years, Deriv has been committed to making online trading accessible to anyone, anywhere. Trusted by over 2.5 million traders worldwide, the company offers an expansive range of trade types and boasts over 200 assets across popular markets on its award-winning, intuitive trading platforms. With a workforce of more than 1,400...

**The Role**: **Where you fit?** Customer Operations is the umbrella organization for the Downstream customer-related processes, which encompasses the entire chain of customer-facing activities. We partner with more than a dozen Downstream businesses and functions, including Lubricants, Marine, Aviation, Specialties, Retail, Fleet Solutions, Trading &...