Restaurant / Outlet Manager
5 months ago
**Responsibilities**:
**Staff Management**:
- Recruit, train, and supervise restaurant staff.
- Set schedules.
- Conduct performance evaluations and provide feedback for improvement.
- Ensure all staff adhere to company policies and procedures.
**Customer Service**:
- Greet and interact with customers to ensure a positive dining experience.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Monitor service quality and address any issues promptly.
**Operations Management**:
- Oversee day-to-day operations, including opening and closing procedures.
- Monitor inventory levels and place orders as needed.
- Ensure compliance with health and safety regulations.
- Implement cost-control measures to maximize profitability.
**Financial Management**:
- Prepare and manage budgets, forecasts, and financial reports.
- Monitor sales and expenses to achieve revenue targets.
- Identify opportunities for revenue growth and cost savings.
**Marketing and Promotion**:
- Develop and implement marketing strategies to attract new customers.
- Coordinate promotional events and special offers.
- Build relationships with local businesses and community organizations.
**Qualifications**:
- Proven experience as a Restaurant Manager or similar role.
- Excellent leadership and communication skills.
- Strong knowledge of restaurant operations and industry trends.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Proficiency in restaurant management software and MS Office suite.
- Diploma in Hospitality Management or related field is advantage.
**Benefits**:
- Competitive salary and bonus opportunities.
- Opportunities for career advancement and professional development
Pay: RM4,000.00 per month
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