Restaurant / Outlet Manager

5 months ago


Johor Bahru, Malaysia Growthvue Management & Consultancy (M) Sdn Bhd Full time

**Responsibilities**:
**Staff Management**:

- Recruit, train, and supervise restaurant staff.
- Set schedules.
- Conduct performance evaluations and provide feedback for improvement.
- Ensure all staff adhere to company policies and procedures.

**Customer Service**:

- Greet and interact with customers to ensure a positive dining experience.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Monitor service quality and address any issues promptly.

**Operations Management**:

- Oversee day-to-day operations, including opening and closing procedures.
- Monitor inventory levels and place orders as needed.
- Ensure compliance with health and safety regulations.
- Implement cost-control measures to maximize profitability.

**Financial Management**:

- Prepare and manage budgets, forecasts, and financial reports.
- Monitor sales and expenses to achieve revenue targets.
- Identify opportunities for revenue growth and cost savings.

**Marketing and Promotion**:

- Develop and implement marketing strategies to attract new customers.
- Coordinate promotional events and special offers.
- Build relationships with local businesses and community organizations.

**Qualifications**:

- Proven experience as a Restaurant Manager or similar role.
- Excellent leadership and communication skills.
- Strong knowledge of restaurant operations and industry trends.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Proficiency in restaurant management software and MS Office suite.
- Diploma in Hospitality Management or related field is advantage.

**Benefits**:

- Competitive salary and bonus opportunities.
- Opportunities for career advancement and professional development

Pay: RM4,000.00 per month



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