Product Innovation Manager

8 months ago

Kuala Lumpur, Malaysia Comfort Works Full time

**Key Responsibilities**:
New Product Creation:

- Lead the ideation, conceptualization, and development of new slipcover products, designs, and features.
- Collaborate with cross-functional teams, including product developers, designers, and catalogue coordinators, to bring new product ideas to life.
- Conduct market research, trend analysis, and competitor benchmarking to identify new product opportunities and consumer preferences.

Product Quality Assurance:

- Define and implement quality control processes and standards to ensure the consistency, durability, and performance of slipcover products.
- Establish quality assurance protocols for product testing, inspection, and feedback collection throughout the product lifecycle.
- Work closely with the pattern engineer and product operations specialist to address any quality issues or production challenges proactively.

Product Design and Innovation:

- Drive product design excellence by overseeing the creation of innovative and aesthetically appealing slipcover designs.
- Stay abreast of design trends, materials, and technologies to inspire and inform product design decisions.
- Champion a culture of creativity, experimentation, and continuous improvement within the products team.

Team Leadership and Development:

- Provide leadership and mentorship to the products team, fostering a collaborative and high-performing work environment.
- Set clear goals, priorities, and expectations for team members and hold them accountable for results.
- Identify and nurture talent within the team, providing opportunities for growth, learning, and career development.

Strategic Planning and Execution:

- Develop and execute strategic plans and roadmaps for product innovation, quality improvement, and design evolution.
- Collaborate with ecommerce, marketing, Ops and CX leaderships to align product initiatives with overall business objectives, market trends, and customer needs. Monitor and analyze key performance indicators (KPIs) related to product innovation, quality, and design, and take corrective actions as needed.

**Skills & Qualifications**:

- Bachelor's degree in Product Design, Industrial Design, Engineering, or a related field; advanced degree preferred.
- Proven experience in product management, product design, or innovation leadership roles within the furniture, têxtile, or consumer goods industry.
- Demonstrated expertise in new product development, including ideation, prototyping, testing, and commercialization.
- Strong understanding of quality assurance principles, processes, and methodologies, with a track record of driving product quality improvements.
- Exceptional design sensibility and creativity, with a portfolio showcasing successful product design projects and innovations.
- Excellent leadership and communication skills, with the ability to inspire and motivate cross-functional teams.
- Strategic thinking, analytical mindset, and the ability to translate market insights into actionable product strategies.
- Proficiency in project management tools, design software, and product lifecycle management (PLM) systems.
- Passion for innovation, design excellence, and delivering exceptional customer experiences through product innovation and quality.

**About Comfort Works**:
Comfort Works aims to breathe new life into all of the world’s living space; we do it by creating beautiful, handmade slipcovers that rejuvenate old and tired sofas. Tens of thousands of customers around the globe use our slipcovers to amplify their delight towards their homes. It’s our mission not to just refresh their living space, but to make them fall back in love with it. If this mission speaks to you, join our team today.

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