Outbound Contact Centre Consultant

Contact Centre Customer Experience Support Full job description Job Highlights: **⁠ ⁠Customer Experience Support for the Automotive Industry** **⁠ ⁠Contact and Permanent Positions Available** **⁠ ⁠⁠Position will be based in Sunway/Subang** **Job Description**: **⁠ ⁠Execution of outbound calls to customers on service experience and...

**Role: Contact Centre Representative** **Headcount: 2** **Tenure: 6 months contract under the payroll of client - Leading to permanent based on performance** **Work Location: Damansara Uptown 5, Petaling Jaya** **Salary: Between RM2,500 to RM2,800** - **Fixed Allowance: RM400**: - **Overtime: As and when is required by the company** **Training...

**Role: Contact Centre Representative** **Headcount: 2** **Tenure: 6 months contract under the payroll of client - Leading to permanent based on performance** **Work Location: Damansara Uptown 5, Petaling Jaya** **Salary: Between RM2,500 to RM2,800** - **Fixed Allowance: RM400**: - **Overtime: As and when is required by the company** **Training...

Role: Contact Centre RepresentativeHeadcount: 2**Tenure: 6 months contract under the payroll of client Leading to permanent based on performance**Work Location: Damansara Uptown 5, Petaling JayaSalary: Between RM2,500 to RM2,800- Fixed Allowance:RM400:- Overtime: As and when is required by the companyTraining Provided:- Class room: 2 weeks:- On-the-job: 1...

**Company Description** Sports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team. We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

If you are looking to excel and make a difference, take a closer look at us CQM - Oversee and manage CQM team to meet its set objectives and targets - Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement. BUCR - Provide support in coordinating and monitoring initiatives taken in ensuring regulatory compliance activities -...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Company DescriptionSports Direct Malaysia is currently looking for Customer Service Contact Centre Manager to join our growing team.We have developed a new generation of stores as part of our multi channel elevation strategy, to enhance the customer experience at every step of the journey. Our focus is on presenting an unrivalled range of quality products at...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibility**: - To contact the prospective customers to garner interest to obtain products/services provided by The Company. - To gather information and to book appointment b2b with interested customers to meet up with consultants. - KPI : To set up min 30 appointments to know more on e-invoicing **Requirements**: - Good presentation & negotiation...

**About t** **he Company**: Our client is Asia's leading provider of integrated solutions with expertise in medical, mobility, travel, security, home and lifestyle concierge services. **Responsibilities**: This role will support the company's Travel Business Unit on the day-to-day operations of the Asia Travel Hub. He/she acts as the first point of contact...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Position**:Contact Centre Business Executive **Intake**:April 2024 **Industry**: Telecommunication **Employment Type**: 6 to 12 Months Contract (_**Renewable based on performance & attendance**_) **Working Location**: Bandar Sunway, Selangor **Working Day/ Hour**:5 days’ work-week/ Rotational Shifts - including weekends and public...