Customer Service Administrator

Perform administrative and accounting tasks - Basic data entry and records. - Issue invoices Delivery Orders (DO) and manage stock. - Update accounting system - Handle incoming and outgoing phone calls - Organize and file documents - Assist in monitoring and coordinating production planning activities - Handle additional miscellaneous tasks as required **;...

**Responsibilities**: - Prepare complete and accurate management reports to Head of Division for monthly review. - Prepare monthly report and collection of data for service operation analysis. - Perform routine administrative duties and answering telephone calls. - Assist in planning for department growth. - Assist in manpower planning, operation planning...

**RESPONSIBILITIES**: - Monitoring inventory and shipment transition for accuracy - Create POD from WMS system & ASP system. - Manage daily operations & Administration. - Responsible of complete order fulfilment - Prepare & create manual orders. - Document fillings ensure proper documentation archiving. **KEY SKILLS and REQUIREMENTS**: - At least a SPM...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

**RESPONSIBILITIES**: - Monitoring inventory and shipment transition for accuracy - Create POD from WMS system & ASP system. - Manage daily operations & Administration. - Responsible of complete order fulfilment - Prepare & create manual orders. - Document fillings ensure proper documentation archiving. **KEY SKILLS and REQUIREMENTS**: - At least a SPM...

A leading 3rd party administrator in medical insurance industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from...

Must possess at least a Diploma/Advance Diploma in Business Administration or other related fields. - At least 2 years of working experience in related field. - Good telephone etiquette and customer service skills. - Able to answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Strong...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

*Responsibilities:* Answering and responding to incoming lls, text - ssages, and emai from customers. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem within time limits; expediting correction or adjustment; following up to...

Provide general administrative support to the customer service department. - Maintain a positive attitude and calmly respond to customers' complaints. - Support the coordination work for customer events and activities. - Responding to customer inquiries and share product details - Calling customer **Skills required**: - Analytical-minded, effective...

Handling Customer’s inquiries and ensure to comply with operation procedures. - Handling customer complaints and resolving issues to ensure customer satisfaction. - Build up a loyalty bond with the customer by providing excellent customer services. - Coordinating with other departments within the organization to ensure smooth and efficient operations. -...

We are hiring a Customer Service Representative to bring our customer care to the next level of excellence and build a lasting relationship with our customers. As a customer service representative, your tasks might include the following: - Answer incoming calls and place the occasional outgoing calls to follow up on order-related issues. - Deliver a WOW...

The Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...

**Working Location** Lot 1B, Persiaran Klang, Seksyen 27, 40400 Shah Alam, Selangor. **Job Descriptions** - Once approved by SCJ, prepare the RAF for all bad stock collection from customer - Ensure all return stock and collection stock return to DC - Prepare monthly KPI/QBR report for management meeting - Administration task - Request PO, follow up for...

Responsibilities: - provide daily general administrative support to ensure the smooth running of day-to-day office and business operations activities - To attend to all customer fulfillments after-sales closed - Reply comment and enquiries from online platform like Tiktok, IG, FB etc. - Check for any complain, replacement and return parcel request by...

**Tasks** - ** Key Responsibilities**: - Provide overall administrative support to ensure the smooth and effective functioning of the department - Manage and follow up with clients on sales quotations and preparation of invoicing - Monitor and track workflow to meet customer s timeframes and committed test schedules - Upload test reports and required...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...

A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam. As a** Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Keep a record of...

**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...