Call Centre Agent
3 weeks ago
**Key Responsibilities**:
- Receive and log incident, defects, complaints and escalate to respective departments via Yardi system
- Track service performance and delivery, provide work order progress and status reports to Management
- Prepare and submit various reports as required by the manager
**Requirements**:
- Minimum one (1) year relevant experience in a help desk or customer service support environment
- Good communication skills with a customer-oriented approach
- Experience using Yardi system will be an added advantage
- Willing to work on shifts, weekends and public holidays
**Salary**: RM1,500.00 - RM2,200.00 per month
**Benefits**:
- Health insurance
- Meal allowance
Schedule:
- Afternoon shift
- Day shift
Supplemental pay types:
- Overtime pay
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