Banking Customer Service

**CUSTOMER SERVICE EXECUTIVE - INTERNATIONAL BANK** - Location : Bukit Jalik - Nearby LRT Bukit Jalil - Basic : RM 3000 - RM 3300 - Shift Allowance : RM 300 - RM 400 monthly - KPI : RM 0 - RM 5000 & above - quarterly (depends on the sale that you closed with customers - Fluent in Bahasa Melayu and English - Supporting MY market - 9 hrs per day - including 1...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today** **Job Highlights** - Accessible by public transportation - Attractive salary package - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

**Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Job Descriptions** - Expanding the customer base by **upselling and cross-selling** banking products and services. - Educating customers around products and alternative digital banking platforms. **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - Ex Cabin Crews, Service Industry and Public Relation background are highly...

Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today. Our contact centres provide a good entry point into the financial services industry and offer tailored development programmers to support career advancement. On a day-to-day basis you will be speaking to upwards of 80 customers a day,...

**Job Highlights**: - Accessible via public transport - near LRT Bukit Jalil - **FREE **Shuttle Service - Training will be provided. - Rotational Shift (5 days of working, 2 days off). **Requirements**: - SPM, Diploma /Bachelor's Degree in equivalent course. - At least 6 months - 1 year of experience as a Customer Service Representative/Executive. -...

**Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering positive relationships with clients; - Assist...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

Job/Position Title: Customer Service Executive Location: Bukit Jalil **Salary**: -3k-3.5k + 300 to 400 (Shift Allowance) + OT Working Hours 24/7 Rotational Shift (Monthly Rotation) A. Job Responsibilities Responsibilities: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up...

Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and alternative digital banking platforms. - Expanding the customer base by upselling and cross-selling banking products and services. **Requirements**: - SPM, Diploma...

_**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...

**Job Highlights**: - Employment with an International Bank - Growth opportunities within the international banking industry - Comprehensive one-month training provided - Competitive salary and benefits - Conveniently located near public transportation (LRT Bukit Jalil) - Provide exceptional customer service over the phone, fostering positive client...

**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...

**Key Responsibilities**: - To be a 1 stop shop to all consumer banking clients by providing accurate & timely information on product & services, relevant to their needs - Assist clients in the fulfillment of their transaction or servicing requests via the telephone - Achieve first call resolution in all customer interactions, where possible - Promote the...

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure success as a collections...

_Do you enjoy providing high quality banking services that make customers feel valued? Join our Banking Contact Centre today._ - Our contact centres provide a good entry point into the financial services industry and offer tailored development programmes to support career advancement._ - On a day-to-day basis you will be speaking to upwards of 80 customers a...