Import Manager
5 months ago
To liaise and update with customer on shipment and clearance status
- To attend customers’ enquiries and requirements promptly and accurately
- To Prepare quotations to customers
- To Monitor the shipment and movement with haulier department / port system
- To ensure the correct HS Codes are given by customer for declaration
- To follow up with operation on import paper status
- To ensure customer's shipments run smoothly
- To problem solve when problem arises
- Recruit, interview, select, train, motivate, coach, and mentor related employees.
- Other responsibilities as assigned from time to time
**Work Experience Requirements**
- Successful working experience
- Proven customer support experience
- Customer orientation and ability to adapt/respond to different types of characters
- Good communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
- Ability to work independently & to carry out assignments till completion within parameters of instructions given & standard accepted practices.
- Familiar with the environment of Port Klang ports system and surrounding depots/ system.
- Technical knowledge on Import procedures
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Import Manager
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Import Manager
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