Teleperformance -mandarin Speaker

**Job Details** - Location: Livingston Tower, George Town, Penang - Shift: 8am to 5pm or 1pm to 10pm (5 working days) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017...

**Job Details** - Company: Teleperformance Malaysia - Job title : Customer Success Specialist - Mandarin Speaking - TP Code: ID-CSS-WON-Penang-001 - Location: George Town, Penang, Malaysia - Shift: 5 working days (Night Shift) **Job Highlights** - Work Life Balance Environment - Ongoing training and development opportunities. - Fun and collaborative work...

Overview: Job Summary **If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience **as TL in...

**MUST - Speak, Read and Write in Mandarin or Cantonese.** **Working Hours - Permanent night shift** **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support - Job Title: Customer Service...

**POSITION**: Call helpdesk (CSP) **JOB DESCRIPTION**: To attend/answer inbound calls from customers, identify their concerns on products and services and assist them to solve the problems by providing the right solution. **QUALIFICATION**: SPM (Minimum) **WORKING HOURS**: Monday to Sunday, 5 days a week, 2 off days (rotation) *Must be able to work on...

**Job Details** - Location: Penang Island - Shift : 5 working days **Responsibilities** - Acquire product knowledge and service skill through staff briefing and coaching from Team Manager - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Adhere to the policies set by the...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

Overview: Job Summary The Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company’s policies, procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly to...

Our Client is looking for an Operations Manager that will be responsible for work environment, client satisfaction and profitability of a program by being the leader of the line of business unit integrated by Supervisors and agents. - Manage and develop a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client...

**Responsibilities**: - Responsible to facilitate new hire training, performing training needs analysis, coaching, conducting performance evaluation of trainees - Collaborates with quality team to gather feedback and plan refresher trainings to help improve quality of service, tracks and manages CSAT due to training, presents training scores, highlights...

Overview: - If you have proven 1 year BPO Assistant Managerial experience, we have something for you!Qualifications: **Requirements**: - Bachelor’s degree or equivalent diploma - Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and...

We are hiring for Customer Support Specialist (Mandarin Speaker) **Salary**: RM2800 - RM4000 Language Allowance: RM300 Shift Allowance Provided Signing Bonus: RM5000 (t&c apply) **Responsibilities: - ** - Support customers to place online orders with the client. - Processing payments and confidential client information in a manner that is precise and...

Position: Team lead - Customer Service - Mandarin Speaker Location: Georgetown, Penang Salary Range: RM5,500 - RM6,500 Language: Mandarin, Specialization: At least 1year Team Lead and Customer Service experience Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Provide mentorship, guidance, and career development to...

Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - ** Bachelor’s degree** or **equivalent diploma** in any discipline - ** Minimum 1 years’ experience** **as QA in...

Customer Service Professional (Mandarin Speaker) Job Description: - To attend/answer inbound calls from customers, identify their concern on PBA PP billing issue and services. To assist them to solve the problems by providing the right solution. Basic salary: RM2200 Transport allowance: RM220 Performance allowance: RM300 Language allowance (mandarin):...

**You can work anywhere from home in Malaysia (including Sabah or Sarawak) as long as your personal work place equipped with strong wifi connection. This role is to work on live translation to the company/hospital/organization in US.** **Responsibilities**: - Renders correct concepts and meanings between Mandarin/Cantonese and English following complexity,...

Qualifications: **Requirements**: - Experience of using databases advantageous - Excellent Customer Service Skills - Highly computer literate, with particular regard to Microsoft Office. - Analytical Skills - Demonstrates attention to detail and the desire to ensure quality in all aspects of work. - Excellent verbal and written communication skills (English...

Overview: Key Responsibilities: - Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments - Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration - Analyze customer insights, consumer trends, market analysis,...