Chat Support Representative(Mandarin Speakers)

1 week ago


Kuala Lumpur, Malaysia REGENERATION RESOURCES Full time

Key Responsibilities:
1. Responding promptly and professionally to customer inquiries and resolving customer issues through our chat platform
2. Providing accurate information and guidance to customers regarding products, services, and technical troubleshooting
3. Building strong customer relationships and ensuring customer satisfaction through proactive communication and problem-solving
4. Documenting customer interactions and maintaining accurate records of customer inquiries, comments, and complaints
5. Collaborating with other team members to effectively resolve complex customer issues
6. Continuously updating knowledge of our products and services to provide accurate and up-to-date information to customers

**Requirements**:
1. Fluency in Mandarin (spoken and written) is a must
2. Excellent communication skills in both Mandarin and English
3. Proven customer service experience, preferably in a chat or online support role
4. Strong problem-solving and analytical skills
5. Ability to multitask and prioritize tasks effectively
6. Attention to detail and strong organizational skills
7. Ability to work in a fast-paced environment and meet performance targets

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Language**:

- Mandarin (required)
- English (required)


  • Chat Support

    3 weeks ago


    Kuala Lumpur, Malaysia growthfn Full time

    The Chat Support Representative - Mandarin Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Mandarin. The representative will work closely with team members to...


  • Kuala Lumpur, Malaysia GRATITUDE INC. Full time

    CHAT SUPPORT -LOCAL MALAY, MANDARIN SPEAKER 23 HC. RM3.7k - RM4.1 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift Allowance Can work on a rotational shift 24/7 and on weekends and holidays. Good English comms skills Pay: From RM4,100.00 per month **Benefits**: - Flexible schedule Application Question(s): - Can you read and write...


  • Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

    **Position Overview**: We are currently seeking a motivated and fluent Mandarin speaker to join our team as a Bilingual Chat Support Representative. In this role, you will be responsible for delivering exceptional customer service and technical support to our Mandarin-speaking clients through various digital channels, primarily chat. **Key...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Chat Support Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Vietnamese - **Job Title**: Chat Support Representative (Vietnamese Speaker) **Salary Range**: RM3,700 - RM4,000 We are currently seeking a highly...


  • Kuala Lumpur, Malaysia growthfn Full time

    We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GRATITUDE INC. Full time

    CHAT SUPPORT -LOCAL MALAY, MANDARIN SPEAKER23 HC.RM3.7k - RM4.1 complexity allowance + RM200 Housing allowance + KPI Allowance + Shift AllowanceCan work on a rotational shift 24/7 and on weekends and holidays.Good English comms skillsPay: From RM4,100.00 per monthBenefits: Flexible scheduleApplication Question(s): Can you read and write mandarin Exp in chat...


  • Kuala Lumpur, Malaysia IPNX NIGERIA LIMITED Full time

    Vacancy: - Chat Support - Mandarin Speaker Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM 3500 - RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp Headcount:...

  • Mandarin Speaker

    2 weeks ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Mandarin Speaker Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM 4000 - RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp Joining Date :...

  • Mandarin Speaker

    3 weeks ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Mandarin Speaker Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM 4000 - RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp Joining Date :...

  • Chat Support

    1 week ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

    Position: Chat Support - Mandarin Speaker Location: KL Sentral Working hours: 24/7 rotational shift **Salary**: RM3,200 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (RM300) + shift allowance (RM400) **Requirements**: - Able to read and write in simplified and traditional Chinese - Open to fresh graduates with no working...


  • Kuala Lumpur, Kuala Lumpur, Malaysia growthfn Full time

    We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...

  • Chat Support

    2 weeks ago


    Kuala Lumpur, Malaysia GrowthFn Full time

    **Job Title**: Chat Support - Mandarin Speaker **(Fluently read, write, and speak in both English and Mandarin)** **Location**: Kuala Lumpur, Malaysia **Salary**: RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance **Language**: Mandarin + English **Working Hours**: 24/7 Rotational **Education/Experience Requirements**: - Degree...

  • Chat Support

    1 week ago


    Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: - Chat Support - Mandarin Speaker Location: Kuala Lumpur, Malaysia **Salary**: Basic: RM 3500 - RM4100 + Complexity Allowance: RM500 + KPI Allowance + Shift Allowance Language: Mandarin + English Working Hour: 24*7 Rotational Education/Requirement: Degree with experience or Diploma holder with 1 yrs exp or SPM with 3 yrs exp Joining Date :...


  • Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Live Chat Support

    2 weeks ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Live Chat Support

    4 weeks ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Live Chat Support

    4 weeks ago


    Kuala Lumpur, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Live Chat Support

    1 week ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Live Chat Support

    4 weeks ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Company Description** Language Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders. **Role Description** This is a full-time on-site role in Kuala Lumpur...

  • Chat Support

    1 week ago


    Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time

    **Job Summary**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following the client's documented call flows, work processes, data entry...