Customer Service

7 days ago


Penang, Malaysia Growthfn Sdn Bhd Full time

We are currently taking applicants for a permanent position of Customer Support Translator (Mandarin/Cantonese) for one of our esteemed clients in Malaysia.

**SPM Leavers/Freshers can also apply.**

**Job Description**:

- To assist the customer
- To interface between customer and client in a professional and efficient manner
- To attend required training to continually learn knowledge of practices, procedures, policies, and clients.
- Provides meaning-for-meaning interpreting.
- Follows interpreter protocols as per training, policies, and procedures.

**Requirements**:

- Excellent command of spoken and written Mandarin/Cantonese.
- Immaculate telephone manners and communication skills.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,700.00 - RM3,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)

Ability to Commute:

- Pulau Pinang (required)

Ability to Relocate:

- Pulau Pinang: Relocate before starting work (required)



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