Service Delivery Account Manager Lead

About the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...

About the opportunity We are looking for an** O2C Associate **to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial Centre! **Responsibilities**: - Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues - This is a task that can require conflict resolution...

About the opportunity We are looking for an **Account Specialist covering the industries of Financial Services & Insurance** to be based in **Bangsar South**. This role will be reporting to the **Head, Advertising & Partnerships**. At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Objectives of the Position** - We are looking for a IT Delivery Lead to implement, support, and lead enterprise-grade IT solutions for BASF Agricultural. The role...

The Assistant Delivery Manager (ADM) is primarily responsible for the delivery of services to a customer or group of customers. The ADM will be responsible for the following: 1. Support the Account Manager in Service Delivery to customers 2. Ensure that all service levels are met and delivered with efficiency. 3. Ensure that customers are satisfied with the...

**What a Regional Service Delivery Manager does at HP**: - ** Regional Service Delivery Management**: Design the governance framework for global and regional deals in between business units and supporting organizations, and lead it for the accounts allocated in portfolio from a service delivery perspective. Define as required roles and responsibilities and...

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and...

**Job ID**: 148156 **Required Travel** :Minimal **Managerial - Yes** **Location**:Malaysia - Kuala Lumpur (Customer Site)** **Who are we?**: **In one sentence**: Responsible and accountable for services to account operations including coordinated management of multiple projects/accounts sought at achieving strategic business and interpersonal objectives...

Join us in shaping the future of our **Insights & Data Practice **at **Capgemini Malaysia **and make a meaningful impact on our clients and communities. **Come join us: We are seeking a dynamic individual to assume the role of **Insights & Data Practice Lead **. This pivotal position blends market acumen, sales proficiency, solutioning expertise, people...

Join us in shaping the future of our **Insights & Data Practice** at **Capgemini Malaysia **and make a meaningful impact on our clients and communities. **Come join us**: We are seeking a dynamic individual to assume the role of **Insights & Data Practice Lead**. This pivotal position blends market acumen, sales proficiency, solutioning expertise, people...

**About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...

Role - Representative & single point of contact for all new demands/project requirements Responsibilities - Acknowledge the demand received and initiate the first level of requirement understanding with the business - Setting up BRD walkthrough sessions involving all stakeholders & subsequent follow up calls to ensure clarity of the requirement - Ensure...

**Key accountabilities**: - Manages the service delivery within small to medium sized accounts, or elements of service delivery within a large account, in order to deliver contracted service commitments & continual service improvements. - Contributes to forecasting and management of the account P&L (orders, revenue & margin), balance sheet, and cash. -...

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

About the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...

About the opportunity - Function as the BPO and country owner for the ones that they have been assigned to. - The bridge between the Central Ops X BPO X Local Ops. - To ensure the overall performance and operations are running smoothly in the BPOs. - To ensure the headcount in BPOs are intact and all hiring/replacements are happening on a timely manner. -...

**Job Purpose**: **Main Tasks and Responsibilities (with key words)**: - Act as people and functional lead for the ITIL Support Services (Demand-, Incident-, Problem-, Change-, Knowledge-, Asset Management etc.) onsite support, services desk, to ensure high performance service levels - Ensure with End-to-End process** **management the best possible...

**Job Title**: Service Delivery Manager **Location**: Kuala Lumpur, Malaysia **Company**: Ssquad Global Solutions **Experience**: 7+ Years **Position Summary**: **Key Responsibilities**: - Manage the end-to-end delivery of services to clients, ensuring adherence to SLAs and KPIs. - Develop and maintain strong relationships with key client...

**Responsibilities**: - Site Name: Singapore - Rochester Park, Brazil - Rio de Janeiro, Malaysia - Petaling Jaya - Posted Date: Jul ** - Job Purpose This job within VEO Study Delivery and Quality Operations combines end-to-end design, execution, and reporting of VEO evidence generation activities including: - Non-interventional studies using primary data...

**Company Description** **Qualifications** We are seeking a highly skilled and experienced Service Delivery Manager to join our IT Managed Services Team. The Service Delivery Manager will also manage onboarding projects for new clients and other projects, coordinate and schedule resources, manage projects,Sucessfull project excecution and and contract...