Service Delivery Lead

About the opportunity Our Regional Finance Team is seeking a highly motivated **Account Receivable Associate** to manage the end-to-end Accounts Receivable processes for MY, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be...

About the opportunity We are looking for an** O2C Associate **to join our growing team in Finance based in our shared service centre in our KL office, located in Southgate Commercial Centre! **Responsibilities**: - Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues - This is a task that can require conflict resolution...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Objectives of the Position** - We are looking for a IT Delivery Lead to implement, support, and lead enterprise-grade IT solutions for BASF Agricultural. The role...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** foodpanda Malaysia Sdn Bhd is looking for Lead Generation Executives to provide sales and marketing support in building a pipeline of leads to meet business plans and company objectives. Responsible for converting leads through an online lead generation tool, qualifying them, and cleaning up the...

Role - Representative & single point of contact for all new demands/project requirements Responsibilities - Acknowledge the demand received and initiate the first level of requirement understanding with the business - Setting up BRD walkthrough sessions involving all stakeholders & subsequent follow up calls to ensure clarity of the requirement - Ensure...

About the opportunity WHAT YOU WILL OWN: - Ensure the highest quality of customer service to vendors - Process orders and manage relationships with hundreds of restaurants - Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses - Ensure that processes are...

About the opportunity - Function as the BPO and country owner for the ones that they have been assigned to. - The bridge between the Central Ops X BPO X Local Ops. - To ensure the overall performance and operations are running smoothly in the BPOs. - To ensure the headcount in BPOs are intact and all hiring/replacements are happening on a timely manner. -...

Come join us As our Japan Services Delivery Lead, you will use your strong knowledge of HR processes, programs and systems and service delivery to oversee the day-to-day operations of our centralized team. You will also collaborate with key stakeholders across our organization to optimize and scale your team’s delivery of efficient, effective, and...

About the opportunity **WHAT YOU WILL OWN**: While leads are provided, you will be expected to: - Research, track, maintain and update leads. - Contact prospects to qualify leads. - Research and maintain lead generation database. - Provide accurate and timely information to management. - Develop a strong knowledge of the company’s products and services...

About the opportunity **ROLE POSITIONING AND OBJECTIVES** To possess strong knowledge of the process and has the ability to influence the riders perception of our brand. Someone who has good communication and analytical thinking skills to establish a positive image of our business to the riders, customers and the vendors. You should not just be able to...

**Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey.** - In our Product Family Cloud-Native Computing you will take over the role as Regional Service Delivery Manager for the region APAC and will be part of the Cloud-Native...

Join us in shaping the future of our **Insights & Data Practice **at **Capgemini Malaysia **and make a meaningful impact on our clients and communities. **Come join us: We are seeking a dynamic individual to assume the role of **Insights & Data Practice Lead **. This pivotal position blends market acumen, sales proficiency, solutioning expertise, people...

Join us in shaping the future of our **Insights & Data Practice** at **Capgemini Malaysia **and make a meaningful impact on our clients and communities. **Come join us**: We are seeking a dynamic individual to assume the role of **Insights & Data Practice Lead**. This pivotal position blends market acumen, sales proficiency, solutioning expertise, people...

**Key Responsibilities**: 1. Programme Delivery: - Manage dependencies of varying complexity, potentially planning into larger programmes. - Remove blockers, manage risks, commercials, budgets, and people. - Balance objectives and redeploy resources as priorities change. 2. Digital Products Delivery: - Lead and oversee the development, design, and...

About the opportunity We are looking for an **Account Specialist covering the industries of Financial Services & Insurance** to be based in **Bangsar South**. This role will be reporting to the **Head, Advertising & Partnerships**. At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high...

_Are you looking for a challenging role where you can grow personally and be an integral part of leading a dynamic, proactive, and dedicated team of people? _ - Are you a focused leader who works best with defined tasks in a well-defined process and are results-driven. _ - Are you looking for a professional career with prospects for career advancement in a...

The Assistant Delivery Manager (ADM) is primarily responsible for the delivery of services to a customer or group of customers. The ADM will be responsible for the following: 1. Support the Account Manager in Service Delivery to customers 2. Ensure that all service levels are met and delivered with efficiency. 3. Ensure that customers are satisfied with the...

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

Come join us **As an **Delivery Lead **, you will lead one or more of our delivery teams. Your oversight will extend across one or more key contracts or accounts and include staffing, supervision of daily work and problem resolution. You will motivate your teams to deliver the highest quality work that meets or exceeds performance and functionality...

**Job Title**: Service Delivery Manager **Location**: Kuala Lumpur, Malaysia **Company**: Ssquad Global Solutions **Experience**: 7+ Years **Position Summary**: **Key Responsibilities**: - Manage the end-to-end delivery of services to clients, ensuring adherence to SLAs and KPIs. - Develop and maintain strong relationships with key client...