Customer Management Executive

3 months ago


Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time

**Position : Account Manager / Customer Service Management (welcome fresh graduate to apply)**

**Salary Range : RM 3,500 - RM 4,000**

**Location : KL Eco City, Kuala Lumpur (near LRT Abdullah Hukum station)**

**Working Hours : 10am - 7pm (Monday to Friday)**

**Job Scope**:

- Serve as the point of contact between Company and Wellness Advocates leaders.
- Collaborate with internal departments to facilitate and follow up on extenuating circumstances.
- Build and maintain strong, long-lasting relationships with Wellness Advocates
- Instruct Wellness Advocates on Company policies and procedures.
- Strategize with Wellness advocates by helping them to set measurable goals with an executable action plan to reach their goal/goals. Follow up as needed to assess effectiveness, adjust or to set new goals.
- Any other ad-hoc duties assigned by Management.

**Requirements**:

- Good command of multilingual languages (reading, writing, and speaking)
- Good command knowledge of MLM industry and Compensation Plan
- Team player, enthusiastic, out-going, good communication and phone skills
- Good computer skills (Microsoft Office)
- Previous customer service experience will be an advantage

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: Up to RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus


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