Customer Care

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Job Profile Preview YOODO CUSTOMER CARE Role: YOODO CUSTOMER CARE **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends;...

Job Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...

**Industry**:Chiropractic & Physiotherapy. **Location**:Publika, Kuala Lumpur. **Responsibilities**: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers **Job Types**: Full-time, Contract,...

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

**Job description** We are looking for competent, detail-oriented individuals that can problem-solve independently, recognize when and how to escalate situations, and are confident enough to ask assistance and/or guidance regarding patient conditions as deemed necessary. Our ideal care coordinator is committed to providing high-quality, efficient,...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

**Responsibilities**: - Learning and understanding company insurance products. - Answering calls and responding to customer complaints. - Accessing customer accounts and policy schedules. - Providing customers with detailed information about policies and products. - Recommending available products. - Forwarding customers to sales agents when a policy needs...

**Responsibilities**: - The Customer Care Intern is a trainer who is responsible for handling enquiries, comments, and complaints related to products and service. The ultimate goal is to enhance customer experiences by providing necessary technical assistance and queries solution.**Benefits**: - EPF - SOCSO - Annual Leave

**Position **:Customer Care Executive **Working Location **:Old Klang Road **Working Hours **:Any 5 days a week (may including weekend), 2 shift rotation 10am - 7pm 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

**Customer Care Executive** **Working Location **:Old Klang Road, KL **Working Hours**: Any 5 days a week (may including weekend), 2 shift rotation - 10am - 7pm - 1pm - 10pm **Salary range **:RM 2,500 - RM 3,500 - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues...

**The Opportunity** Our client is looking for a **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care, and Broker teams, as a back office agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...

**Requirements**: 1. Possess at least a Primary / Secondary School / SPM / 'O' level, Higher Secondary/ STPM / 'A Level / Pre-U, Diploma, Advanced / Higher / Graduate Diploma (Any Field). 2. Work experience in customer service or equivalent is an added advantage but not essential. 3. Knowledgeable hair care and scalp care. 4. Fluent in Mandarin and...

Position : Customer Care Executive Salary : RM 2,500 - RM 3,500 Location : Medan 28, Old Klang Road Working Day : Any 5 days a week (may including weekend), 2 shift rotation 10.00 am - 7.00 pm / 1.00 pm - 10.00 pm - To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the...

Customer Care Manager, Malaysia The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics....

**The Opportunity** Our client is looking for an **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care and Broker teams, as a BackOffice agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...

The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria’s and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

Are you _driven, results-oriented and a team player?_ With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail & restaurant businesses the technology and services they need to succeed. At StoreHub, we’re building a dream team whereby all of your colleagues are extraordinary at what they...

We are actively looking for a dynamic and customer-focused individual to join our team as a Customer Care Representative. As the face of our company, you will play a pivotal role as the first point of contact for our valued customers and agents. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to...