Customer Service Assistant

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

Responsibilities - Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...

Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer support & services and offering patient assistance at all times. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). - Deliver customers support &...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided - Lead customers to introduce products and services of the company - Open and maintain customer profile by key in relevant information - To keep records of all interactions with customers and follow up on customer enquiries and feedback -...

Sellection earned an 8-figure sales revenue in Year 2021 and are excited to grow to 9-figure revenue by 2023. Sellection is looking to expand our team for further exponential growth! Sellection believes in providing an exciting career journey for the team who are committed to grow together with the company. We are committed to providing training and...

Hello Joy is looking for a dynamic and enthusiastic Customer Service Executive to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...

Able to determine the issue for each interaction and assist professionally. - Passionate in helping to resolve customer issues and complaint handling. - Guide and resolve the issue professionally and efficiently. - Assist customers to solve issues by providing the right solution. - Respond promptly to customer inquiries to the designated resource. - Keep...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

To handle and coordinate with consultant/tenants in social media such as pre and post advertising, event campaigns, Facebook, Instagram, Tiktok and website. - To handle looking into the online marketing strategies for the organisations and liaise with tenants on all the Campaigns. - To plan a marketing campaigns and maintain and supply content for the...

**About Us**: Lonkoom Perfume, a distinguished fragrance brand and one of the top 3 MCN institutions in TikTok Malaysia, is seeking a talented individual to join our team. As the proud brand owner of Lonkoom, we are committed to delivering exceptional experiences to our customers through innovative e-commerce operations. **Responsibilities**: - Assist...

Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Card member point checking & enquiries, reward redemption - To perform other related duties and job assignments within the department from time to time and as and when requires. **Job...

Maintaining a positive, empathetic and professional attitude towards customers at all times. - Responding promptly to customer inquiries. Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers - Acknowledging and resolving customer complaints. - Communicating and coordinating with relevant teams...

**Role**:Customer Service Trainer **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: BPO Skills- Minimum requirement: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel...

Summary of the role: - 1. Contract duration : 6 months and renewable of if Honeywell requires 3. Location : UOA Corporate Tower, Avenue 10, The Vertical,Bangsar South City, No. 8, Jalan Kerinchi 4. Working hours / Shift : 9 AM to 6 PM 5. No night calls or support required 6. Preferred language - English is a must 7. Should be present at the office 8....

Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...

We are hiring Customer Service Assistant Manager (Mandarin Speaker) Salary Range: RM3000 - RM4500 **Key Responsibilities**: - Assist the Manager in overseeing the daily operations of the CS team and provide guidance and support for handling 2nd level issues. - Collaborate with the CS Team Lead to identify and implement process improvements aimed at...

about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care. about the jobKey Responsibilities:Client Support:Assist clients via telephone, email, and chat.Handle complaints and...

**Job responsibilities**: - Daily monitor and reply customer inquiries appropriately across all E-commerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; - Daily monitor on product reviews / ratings and reply to queries to ensure customer...