Call Centre Customer Service Officer

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

**POSITION TITLE**:Call Centre Customer Service Officer(Melaka) **INTAKE**: 01 March 2024 **CONTRACT DURATION**:12 Months **SALARY**:RM1,500 to RM1,800 + Allowances **WORK LOCATION**: Jalan Konvensyen, Melaka International Trade Centre. 75450. Ayer Keroh, Melaka. **WORKING HOURS**:Monday - Sunday, 08:00AM - 10:00PM (Rotational Shift - 2 Days Off / Per...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**About t** **he Company**: Our client is Asia's leading provider of integrated solutions with expertise in medical, mobility, travel, security, home and lifestyle concierge services. **Responsibilities**: This role will support the company's Travel Business Unit on the day-to-day operations of the Asia Travel Hub. He/she acts as the first point of contact...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

Responsibilities: - Phone operator - Telemarketing - call follow-up on existing and/or new patient database - Social Media, etc. - Manage patient complaints - Salesforce CRM System - Patient registration - Appointment scheduling - Appointment management - Demand / Supply evaluation - Change/reschedule appointments whenever necessary - Appointment reminder &...

**Position**:Call Centre Executive (Postpaid) **Intake**:6th May 2024 **Employment Type**: 1-Year Contract (_**Renewable based on performance**_) **Working Location**: The Pinnacle Sunway, Petaling Jaya **Working Hours/Days**: Earliest shift starts at 8 AM, last ends at 12 AM (_**9 hours in a day**_) / 5 days and 2 days off a week including weekends and...

List-ID: 100454661Today 15:20 **Job Description**: - **REQUIREMENTS** - Proficient in Microsoft Office(Excel and Word) - Good communication and interpersonal skills - Self motivated and result driven **JOB SCOPE** - Attending to all outgoing and incoming calls and to resolve relevant issues. - Key in of client details and information and attend to their...

**Position**: - Customer Srvice / Call Centre Admin / Backhand Processing / QA **Location**: - Subang Jaya **Working day**: - 9am to 6pm, Monday to Friday **Salary**: - RM2400 - RM3500 **Job Summary**: - We are looking for an enthusiastic Officer to contribute to generating better services to the organization company. - You will be responsible for...

Managing Ino Space’s day-to-day operations, maintenance, and administrative tasks to ensure smooth operations; - Managing and providing excellent customer service including answering calls, messages, responding to enquiries, sending reminders and more; - Managing the reception area during working hours, including assisting users and clients in room...

To ensure that proper order taking and scheduling via call is being practiced based on the parameters of the concrete grade, location, type of structure, unloading and traveling time provided by customer and salesperson. Comply to set schedule on working hours to ensure efficiency of taking orders and allocation. To ensure proper co-ordination via call...

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. CTIC is an experienced credit collection and management firm. We have more than a decade experience in tracking defaulters since our establishment...

**JOB SCOPE**: - Assist Service Mailbox enquiries and replies - Handle Inbound & Outbound Calls for Sales Enquiries - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level, whilst ensuring follow through in all cases **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM holders and...

**REQUIREMENTS** - Graduation Year: 2017 - 2023 - Fields of Study: Any - Education Level (pursuing / obtained): SPM and above - Required Level of Work Experience: None - Full Time Admin Clerk **(can work at least 1 years and above)**: - Working location will be **SS2 Petaling Jaya** **JOB SCOPE**: - Basic Admin task - Basic marketing posting - Prepare...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

We are currently looking for job vacancies for the following positions: **Call Center Officer** - Full-time. - Easy job scope. - Training provided. - Age 25 and above. - Good communication skills. - Indoor working environment. - Min. 1- Year experience in call center Please call - **01137855358** to arrange an interview appointment. Office Located at:...

**JOB RESPONSIBILITIES** - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous and professional manner. - Able to work both independently...

As a Customer Service Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of **RM2,000 - RM2,500** is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for, Read...

**Hiring Branch: Cycle & Carriage Petaling Jaya** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...

Greeting from Across Asia Assist ! We are in a niche industry that gives you the opportunity to handle assistance cases and communicate with partners worldwide. **Job Purpose**: With knowledge of clients’ products, services and policies, you are responsible to assist customers with inquiries and request for assistance. We will provide trainings, tools,...