Call Centre Consultant

**Responsibilities**: - Answering phones from customers professionally and responding to customer inquiries and complaints. - Take down customers' details, diagnose vehicle condition then arrange necessary service to assist the customers. - Handling and resolving customer complaints regarding customer service problems. - Completing call notes and call...

Job DescriptionOpen Position: IT Consultant (Infrastructure/Network/Security/Data Centre/Cloud) A reputable company is looking for an IT Consultant, specialized in Infrastructure/Network/Security/Data Centre/Cloud domain(s), to be based in Petaling Jaya.Key requirements include:Deliver consulting work in Infrastructure/Network/Security/Data...

Answering customer calls - Doing 1st troubleshooting - Update customer details in the system. - Other task**Job Type**: Contract Contract length: 12 months **Salary**: RM2,100.00 - RM2,400.00 per month **Benefits**: - Health insurance - Maternity leave - Parental leave Schedule: - Monday to Friday Supplemental pay types: - Overtime pay Ability to...

**Working hours :9.00 am - 6.30 pm per week.** **What You Should Have?** - Customer service experience - Database management skills - Health in good condition - SPM / STPM/ DIPLOMA - Calls customers with outstanding debts - Contact and track debtors, encouraging timely repayment - Handle customer questions, complaints, and inquiries - Negotiate payment plan...

Job DescriptionManaging the Information Counter:To assist customers with enquiries and provide accurate information as well as activities happening in the centre.To manage all Family Friendly Services e.g. maintain the hygiene of, Power Scooter, Wheelchair, Baby stroller, etc.To ensure that all customer / tenant complaint is addressed to relevant department....

**Position**:Outbound Contact Centre Consultant **Intake**:April 2024 **Industry**: Telecommunication **Employment Type**: 6 to 12 Months Contract (_**Renewable based on performance & attendance**_) **Working Location**: Bandar Sunway, Selangor **Working Day/ Hour**:5 days’ work-week/ Rotational Shifts - including weekends and public...

Contact Centre Customer Experience Support Full job description Job Highlights: **⁠ ⁠Customer Experience Support for the Automotive Industry** **⁠ ⁠Contact and Permanent Positions Available** **⁠ ⁠⁠Position will be based in Sunway/Subang** **Job Description**: **⁠ ⁠Execution of outbound calls to customers on service experience and...

**Position**: - Call Centre Admin / Backhand Processing / QA **Location**: - Subang Jaya **Working day**: - 9am to 6pm, Monday to Friday **Salary**: - RM1700 - RM3000 **Job Summary**: - We are looking for an enthusiastic Officer to contribute to generating better services to the organization company. - You will be responsible for maintaining good...

**ABOUT THE COMPANY**: Located in the heart of Petaling Jaya, Malaysia, **Asia Assistance Network (M) Sdn. Bhd.** has emerged as Malaysia’s leading assistance service provider and third party administrator as well as earned a global reputation as Asia’s top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices...

**Call Centre exe( Subang)** Location :Sime UEP Industrial Park Subang Working Days : 5 days - 9-6pm, Mon to Friday Nature of Business :IT solution provider Salary range - basic rm2000-2800 - Checking of the warranty for the particular IT products. - Provide the quotation to the customers on the servicing cost - Follow up and assist customer enquiries -...

**Role: Contact Centre Representative** **Headcount: 2** **Tenure: 6 months contract under the payroll of client - Leading to permanent based on performance** **Work Location: Damansara Uptown 5, Petaling Jaya** **Salary: Between RM2,500 to RM2,800** - **Fixed Allowance: RM400**: - **Overtime: As and when is required by the company** **Training...

Responsibilities: - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business problems; through both established. - industry best practices and creative innovations. - Own on-time, accurate,...

Jobbeskrivning Company description GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE. Located at the heart of the upmarket and affluent Damansara neigbourhood,  IPC Shopping Centre  attracts a sophisticated...

As an Associate Consultant at IQVIA, your analytical, inter-personal, creative thinking, business management and leadership skills will be called upon from day one. You will help create change in the world of Life Sciences, every project will be different but a sample of the accomplishments you can expect are: - Supporting the design and build of new...

About Us: ATCEN is a premier Training and Consulting service provider. We help businesses Develop their People, Enhance Capacity to Grow and Profit by providing Training and Advisory services. Our clients range from Banking and Insurance, to Technology Companies, to Small and Medium Enterprises. Mirroring the entrepreneurial business model, we design and...

**REQUIREMENTS** - Graduation Year: 2017 - 2023 - Fields of Study: Any - Education Level (pursuing / obtained): SPM and above - Required Level of Work Experience: None - Working location will be **SS2 Petaling Jaya** **JOB SCOPE**: - Basic Admin task - Basic marketing posting - Complete task that assign from centre manager and tutor - Keep centre clean and...

**JOB SCOPE**: - To exceed customers' expectations in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient traveling purposes. **REQUIREMENTS**: - Good English, Mandarin & Cantonese communication skills (spoken & written). - Able to read & write in Traditional...

**Job**: Retail Banking **Primary Location**: Asia-Malaysia-Petaling Jaya **Schedule**: Full-time **Employee Status**: Permanent **Posting Date**: 03/Apr/2024, 10:18:16 PM **Unposting Date**: Ongoing **Role Responsibilities** This is an individual contributor role with responsibility to contact and engage clients as per assigned client list. This is a...

**Position**:Contact Centre Business Executive **Intake**:April 2024 **Industry**: Telecommunication **Employment Type**: 6 to 12 Months Contract (_**Renewable based on performance & attendance**_) **Working Location**: Bandar Sunway, Selangor **Working Day/ Hour**:5 days’ work-week/ Rotational Shifts - including weekends and public...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...