HR Service Specialist

2 weeks ago

Bayan Lepas, Malaysia Career Wise Full time

**Key Responsibilities**:

- Responsibilities include but are not limited to consolidate and preparation of the payroll input to payroll vendor for payroll processing
- Responsible in executing time management activities in Success Factor to ensure employees are paid correctly per time data
- Responsible for ensuring payroll input processing is in accordance with established processes and compliance control.
- Responsible for perform analytical reviews of payroll input transactions to identify errors and drive compliance to HR/Payroll guidelines.
- Responsible to prepare and submit various payroll input related report as per scheduled timelines.
- To ensure timeliness and 100% accuracy in all activities relating to payroll input administration and processing.
- Responsible for some of the Site HR and COE administrative tasks
- To attend to queries relating to payroll and time processing related activities & matters.
- Provides guidance to HR Stakeholders on queries regarding the Success Factor Time and Payroll Input processes
- Logs and monitors requests and inquiries raised to HRSC and informs requesters of status of requests
- Identify potential improvements in the processes and continue to work on the enhancement on efficiency of service delivery model

**Experience and Qualifications**:

- Min 1 years experienced.
- Experience with understanding functional architecture of Success Factor HR system to perform research and resolve basic and complex issues dealing with data especially in time related data
- Experience with creating and executing test scripts to confirm system changes and escalate issues and defects
- Experience in working in IT, Human Resources, Payroll and/or HR related service functions
- Familiarity with the companys HR and Payroll policies and procedures for global and also sites that they supported.
- Meticulous/detailed person
- Advanced Microsoft Excel knowledge will be an advantage
- Must exhibit strong security and confidentiality practices
- Excellent time management and work prioritization, ability to multi-task
- Demonstrates strong ability to communicate clearly and successfully through a variety of channels and circumstances.
- Demonstrates ability to communicate effectively in English both verbally and in writing.
- Strong analytical skills
- Must be customer-focused and comfortable working with a diverse group of people and able to work effectively within a team.

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