Telco Customer Service

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

We have been in establishment since in Malaysia since 2001, specialize in outbound calls operations and inbound customer service for e-commerce & telco provider. From a small start up of 15 employees we now have close to 300 family members, regionally. We would like to invite you to be part of our enterprising team. SPM / O Level / SKM Level 1 / SKM Level 2...

**JOB SUMMARY** We are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails. **JOB RESPONSIBILITIES** 1. Assist walk-in customers, present, and promote XOX products and services to existing and prospective customers. 2. To provide good customer service to the customers by being proactive to...

_**URGENTLY HIRING !!! **_ **Basic Salary**: RM2800 + Allowance **Position**:Customer Service Executive (Inbound) - Telco **Location**: Ara Damansara, Petaling Jaya **Working Day**: 5 days, 2 days off (Rotational Shift) **Working Hour**: 7AM - 3PM (9 Working hours including 1 hour break) - **FRESH GRADUATED ARE ENCOURAGED TO APPLY...

[RN] Our client is 1 of the biggest telco in Malaysia. WHY join us? 1. Basic Salary + Allowances + Commissions (up to RM5000) 2. All benefits covered 3. Good performance to be converted to permanent The Tele Call Center Customer Support Representative is responsible for handling customer inquiries via telephone and providing information and assistance...

**Location**: - Symphony House, Ara Damansara, Petaling Jaya, Kuala Lumpur, Malaysia (just a 10-minute walk from LRT Ara Damansara Station) - FREE shuttle service from the LRT station to the office according to a set schedule **Job Scope**: - Provide timely and accurate responses to customers' general queries, complaints, and feedback - Assist customers...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**About the company** Bursa Malaysia-listed holding company with investments in: - Sustainable Energy - Sustainable Healthcare - Fintech - Telcotech - ESPL Esports Players League **Responsibilities**: - To sustain existing telco clients that are using our existing services. - To expand new services involving VAS of Telco services to offer to existing...

**Salary**: RM4000 + Allowances **Location**: NU Tower Sentral | Ara Damansara **Working Days**: 5 days, 2 days off **Working Hours**: Rotational Shift **Project**:Social Media | Air lines | Telco **REQUIREMENTS**: - At least have SPM or SKM Level 3 certificate. - Able to handle Taiwan, Hong Kong, Malaysia market. - Understand customer enquiries and ensure...

**JOB REQUIREMENTS**:* - Excellent communication and writing skills in English and Bahasa Malaysia. - SPM leavers with certification are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the call service industry will be an added advantage. - Good problem solving skills and ability to perform under a high paced working...

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

Naxus Communication (Infrastructure development in the telecommunications sector) NAXUS was founded by a group of highly experienced Telco Infrastructure contractors, in an effort to provide total solutions for infrastructure development in the Telecommunications sector. The company established its presence for niche services such as Outside Plant (OSP),...

**Key Accounts Executive - TelcoTech** **About the company**: Bursa Malaysia-listed holding company with investment in - Sustainable Energy - Sustainable Healthcare - Fintech - Telcotech - ESPL Esports Players League **Responsibilities**: - Supporting the team for the sales cycle, including generating leads, qualifying prospects, comprehensive proposal,...

Join our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...