Key Account Executive

5 months ago


Puchong, Malaysia Joie Baby Malaysia Full time

**Position Overview**:
As a Key Account Executive focused on baby shop retailers, your primary role is to manage and nurture relationships with our key clients within the baby retail sector. Additionally, you will provide critical support to the Key Account Manager to ensure the success and growth of these key accounts.

**Key Responsibilities**:

- **Account Management**: Serve as the main point of contact for a portfolio of baby shop retailer accounts, building and maintaining strong, strategic relationships.
- **Client Support**: Assist key clients with their enquiries, requests, and concerns, ensuring a high level of client satisfaction.
- **Sales Support**: Collaborate with the Key Account Manager to develop and execute strategies to increase sales and market share within key accounts.
- **Product Knowledge**: Gain a deep understanding of our products and their benefits, enabling you to effectively communicate these advantages to retailers and provide product training as needed.
- **Negotiations**: Support the Key Account Manager in negotiating terms, pricing, and promotions with key accounts to ensure profitable partnerships.
- **Market Analysis**: Monitor market trends, competitor activities, and consumer preferences, providing insights and recommendations to the management team.
- **Communication**: Maintain clear and open communication with internal teams, ensuring that key accounts' needs and requirements are met.
- **Problem Solving**: Address and resolve any issues or concerns raised by key accounts in a timely and professional manner.
- **Reporting**: Assist in preparing regular reports on account performance, sales, and market trends.

**Qualifications**:

- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in key account management, sales, or a related role, ideally in the baby retail industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Client-focused with a passion for delivering exceptional service.
- Analytical and problem-solving skills.
- Ability to work collaboratively in a team environment.
- Additional language skills will be an added advantage.

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Puchong: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

Willingness to travel:

- 25% (preferred)


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