Service Delivery Coordinator

Position Summary: - Plan, coordinate, review, and dispatch deliveries effectively to maximize productivity, while meeting our customer service objectives. Provide support to drivers as needed with questions or concerns regarding the delivery process. Effectively and efficiently handle all communication with customers and co-workers in a professional manner....

**What you will do**: - The Service Delivery Manager is responsible for the day to day management of people, customer requests and systems to ensure KPI’s and Service Levels are met. This includes planned/ unplanned technician scheduling & dispatching management, customer service requests coordination (from initiation to completion), parts management,...

General Information: Req # WD Career area:ServicesCountry/Region: Malaysia State: Selangor City: Petaling Jaya Date:Friday, April 5, 2024Working time: FulltimeAdditional Locations: Malaysia Selangor Petaling JayaWhy Work at Lenovo:We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology...

**Work Location**: Petaling Jaya **Employment Type**: Contractual **Roles and Responsibilities** - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Maintaining positive relationships with customers by identifying customer needs and overseeing service delivery within the...

Position Summary: Plan, coordinate, review, and dispatch deliveries effectively to maximize productivity, while meeting our customer service objectives. Provide support to drivers as needed with questions or concerns regarding the delivery process. Effectively and efficiently handle all communication with customers and coworkers in a professional manner....

**General Information**: - Req #- WD00060639- Career area: - Services- Country/Region: - Malaysia- State: - Selangor- City: - Petaling Jaya- Date: - Tuesday, March 12, 2024- Working time: - Full-time**Additional Locations**: - Malaysia - Selangor - Petaling Jaya **Why Work at Lenovo**: We are Lenovo. We do what we say. We own what we do. We WOW our...

Develop and improve cloud services in close collaboration with the business users and suppliers to meeting the service level agreements (SLAs), making sure the clients are satisfied and service delivery processes for the Product teams/Domains are in optimal shape. What we ask - Bachelor’s or Master’s Degree with a minimum of 8-10 years’ experience in...

Key challenge for this role is striving for SAP operational and service delivery excellence with a strong focus on SAP technical availability and performance. - Accountable to meet committed business SLA agreements for global SAP technical services, in close cooperation with supporting platforms, partners and suppliers. - Accountable for follow up on...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. - Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

**Overall Function**: - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. **Primary Responsibilities**: - Ensure all services are delivered according to...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Mantra is an award-winning integrated agency offering brand communication solutions. We help brands reach their customers through a slew of offerings including advertising, events and social media. We love connecting brands to their consumers with ideas that resonate with the way people think, feel and behave. Join the team as our **Account Servicing...

**Areas**: _Petaling Jaya, Shah Alam_ **Responsibilities** - Liaise with the Logistics, Procurement, and Warehouse departments to ensure timely deliveries. - Follow up or update customers on delivery schedule changes, if any. - Manage customer accounts and interact with them to provide and process information. - Administering pricing contracts for small and...

**Main Job Tasks and Responsibilities**: - Manages the customers’ expectations and ensures that the operations meet the SLA. - Attends customer meetings, and customer's feedback and reviews. - Set clear objectives, evaluate progress, and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer...

**Job Highlights**- New Logistic Model: Creating local delivery eco-system- Future Prospect: Promotion to higher level as we're expanding- Future Prospect: 1 state 1 branch, managerial talent is neededAs the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth.(1) Manpower Management-...

**Job Highlights**- New Logistic Model: Creating local delivery eco-system- Future Prospect: Promotion to higher level as we're expanding- Future Prospect: 1 state 1 branch, managerial talent is neededAs the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth.(1) Manpower Management-...

**Job Highlights** - New Logistic Model: Creating local delivery eco-system - Future Prospect: Promotion to higher level as we're expanding - Future Prospect: 1 state 1 branch, managerial talent is needed As the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth. (1) Manpower...

**Job Highlights** - New Logistic Model: Creating local delivery eco-system - Future Prospect: Promotion to higher level as we're expanding - Future Prospect: 1 state 1 branch, managerial talent is needed As the Operation Lead of MOTOREX Selangor Branch, you're responsible to make sure everything relevant to daily operation go smooth. (1) Manpower...

**Responsibilities for Service Coordinator** - The coordinator must handling incoming and outgoing instruments with proper registration and documentation. - Create and maintain a database of clients and client needs - To update daily lab activities such as job completion, and pending items. - Assess client issues and provide recommendations to fix...

**Your Job**: Accountable for managing the health, stability and sustainability of enterprise platforms which includes implementing systems upgrades, deploying new capabilities and providing level 3/4 support. Consults in the implementation of processes to maintain and improve these platforms. Lead small to large size projects, adopting agile methodology....