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Account Servicing Coordinator

4 months ago


Petaling Jaya, Malaysia Mantra Communication Sdn Bhd Full time

Mantra is an award-winning integrated agency offering brand communication solutions. We help brands reach their customers through a slew of offerings including advertising, events and social media. We love connecting brands to their consumers with ideas that resonate with the way people think, feel and behave.

Join the team as our **Account Servicing Coordinator** You need to have a knack for numbers to create cost estimations. You will belong to the sales arm of the agency and you are passionate about being a real team player with many departments and stakeholders. Your stakeholders will be the account services team and the multimedia team. A suitable trait for this role is taking ownership of your deadlines and being actively monitoring all teams precious resources, which are their workload and time.

**Job Description**:

- To assist the Account Servicing team in all aspects of client servicing
- Preparation of cost estimates, Purchase order and administration work
- Liaison with clients and relevant third party vendors
- Coordination with creative, production and digital team, monitor work in progress and reporting to Servicing team
- To update job status
- To assist Servicing Team on campaign fulfillment task
- To assist do delivery of documents and/or sourcing for items/props when needed
- To perform any other duties and ad hoc matters as and when required by the company

Job Requirements:

- Advertising or digital agency background (not a must, but a plus point)
- Strong and effective communication skills
- Good in project management
- You are a good listener that is able to make accurate project requests
- You know marketing, advertising, events and digital, including social media work
- You are very good with paying attention to details
- Very good English (speaking)

Job Benefits:

- Own Computer Incentive
- Season Parking Subsidy
- Medical claim
- Incentive Trip
- Performance Bonus
- Fitness Activity Subsidy
- Free Event Participation
- Birthday Gifts
- Annual Dinners

**Job Type**: Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Expected Start Date: 07/17/2023