Sales Support Specialist

2 weeks ago


Bandar Sunway, Malaysia SOFAX SDN BHD Full time

Answer customer inquiries, schedule meetings and sales appointments, and follow up with clients’ account status and information.
- Record sales trends and liaise with business development managers to develop sales strategies.
- Manage client accounts and provide assistance to clients for inquiries, account status, and other problems.
- Perform data entry tasks for sales figures, metrics, and prepare reports to sales team.
- Liaise with the respective internal department in expediting the sales orders.
- Maintain and upkeep proper filing and documentation.

**; Requirements**:
- Bachelor’s degree in Marketing, Business Administration, Communication or related field
- Minimum 2 years of sales administration experience
- Excellent team working, motivational, interpersonal, communication, and customer service skills
- Strong computer literacy
- Effective planning and organizational skills with a demonstrated ability to multi-task, prioritize, negotiate and problem solve.
- Good phone etiquette and customer service skill


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